Group Coordinator Lead - Quality Techinician

supply-chain; Canal Winchester (OH); On-site; USD 40,000 - 49,000; Full time

Benefits offered by this job

Affordable medical benefits

PTO and holidays

401(k) with company match

Tuition reimbursement

Job summary

DHL Supply Chain is seeking a Group Coordinator Lead- Quality Tech to lead the QA team in a fast-paced warehouse environment. You will supervise daily QA activities, ensure QMS compliance, and coordinate training for associates to uphold quality standards.

The role emphasizes governance, audits, and regulatory alignment with FDA/DEA/ATF requirements, while supporting continuous quality improvements across operations. Strong leadership and documentation skills are essential.

Qualifications

• High School Diploma or equivalent.
• Forklift operator certificate or completion within 30 days.
• Associate degree or equivalent preferred.

Responsibilities

• Provide leadership and supervision for QA team.
• Monitor and report QMS implementation and effectiveness.
• Lead QA training for new and existing associates.
• Ensure compliance with FDA/DEA/ATF and state regulations.

Skills

QA leadership

Quality systems

Regulatory compliance

Training

Audits

Education

High School Diploma

Forklift certification

Associate degree

Job description

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the world's most essential industries. There has never been a better time to join DHL Supply Chain. In a global business like ours, the opportunities are endless. So, join us. Work with us. Grow with us.

The core responsibilities of this role include: Provide leadership, training, support and disciplines for establishment, maintenance, alignment and continual improvement of the QA System. Responsible for day-to-day Quality Assurance activities to ensure compliance with governmental regulations, customer requirements, quality assurance policies and procedures and accommodating requests for support. Leads QA team. Assigns QA team work schedules, directs team, trains associates in required QA processes and monitor's associates' compliance and progress.

Position: Group Coordinator Lead- Quality Tech
Shift: 1st shift; M-F 7:30am-3:30 pm
Pay: $21.50
Additional Incentives: NA

In addition to the general job description below, the ideal candidate will also possess the following skills and/or experience:

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations' requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.
• Train and lead QA Techs

Be part of the world's largest logistics company! DHL Supply Chain has been certified as a Great Place to Work in the US and Canada! Our excellent benefits packages includes:

• Affordable medical, dental, and vision coverage available beginning on your 30th day
• PTO program for all associates, including paid holidays and vacation
• 401(k) with generous company match
• Tuition reimbursement program
• Excellent training and career advancement opportunities

Grow your skills. Shape your world.

Role Purpose

:

Responsible for supporting and leading specified group of individuals in the warehouse/clerical setting.

Provides daily direction and guidance to the work group.

Trains new associates in identified work group.

Key Accountabilities

:

• Monitor and report level of QMS implementation, compliance and effectiveness through audit activities, observation, review of quality metrics and customer feedback.
• Facilitate QA training for new and existing associates.
• Review documents and instruction prepared by members of the work group for accuracy and legibility.
• Work with Quality Assurance, Ops Performance and Process Improvement teams to progress Quality initiatives. Incorporate QA, OP and PIM tools and methodologies, as appropriate, in performance of tasks.
• Recommends appropriate methods for supporting the site operations' requirements for quality assurance compliance.
• Lead/support coordination of QA license, permit and registration activities and provide direction for compliance with FDA, DEA, ATF, State and other similar regulatory requirements.
• Perform daily quality assurance activities as required or directed by management.
• Lead and facilitate development of QMS documentation.

Required Education and Experience

:

• High School Diploma or Equivalent
• Forklift operator certificate or satisfactory completion of a forklift-training program within the first 30 days of employment
• Associate degree or equivalent in related field of study, preferred

Our Organization is an equal opportunity employer.