Quality Technician

TOPPAN Packaging Americas; Waco (TX); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Employee Assistance Program

Paid time off

Insurance plans (life, accident, disa)

Tuition reimbursement

Job summary

TOPPAN Packaging Americas in Waco seeks a Quality Technician I to ensure products meet customer quality expectations in a fast-paced manufacturing setting. The role requires meticulous attention to detail, reliable attendance, and teamwork with multiple plant teams.

You will perform off-line testing, record quality data, and collaborate with operators to address defects while supporting quality initiatives and safety teams.

Qualifications

• High school diploma or GED is required.
• Proficient in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Ability to read and understand manufacturing instructions and work independently with attention to detail.

Responsibilities

• Conduct required off-line testing to confirm products meet customer specifications.
• Enter quality data into customized data sheets and analyze trends.
• Interact with machine operators to document defects and corrective actions.
• Maintain lab data filing systems and retention storage.
• Collaborate across plant departments.
• Analyze quality metrics, internal rejections, and customer feedback.

Skills

Attention to detail

Data entry

Communication

Team collaboration

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Position: Quality Technician I

Location: Waco

Pay Rate: $22.75 - $25.00/hour (based on experience)

Shift: Rotating Shifts | 7:00 AM – 3:00 PM | 3:00 PM – 11:00 PM | 11:00 PM – 7:00 AM (rotates every four weeks)

Summary Description

While reporting to the Lab Supervisor, the Quality Technician I is responsible for ensuring customer quality expectations, both internal and external, are met or exceeded. This role requires strong attention to detail, excellent attendance, and the ability to work successfully in a fast-paced manufacturing environment while collaborating across multiple teams.

What You’ll Be Doing

• Conduct required off-line testing to confirm products meet customer specifications
• Accurately enter quality data into customized data sheets and analyze trends over time
• Interact with machine operators to raise awareness of defects and document corrective actions when needed
• Maintain lab data filing systems and physical retention storage
• Work collaboratively across departments throughout the plant
• Assist in analyzing quality metrics, internal rejections, process capability data, and customer feedback
• Ensure customer returns are checked in accurately and on time
• Participate actively in quality initiatives
• Participate actively on at least one safety team

We’d Love to Hear From You If

• You have a high school diploma or GED (required).
• You have working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
• You have strong written and verbal communication skills
• You can communicate effectively with management and plant associates
• You can lift up to 50 pounds as needed and stand for long periods
• You can read and understand manufacturing instructions
• You can work independently with strong attention to detail
• You are comfortable with mandatory rotating shifts
• You are available for required overtime.

Benefits

At TOPPAN Packaging Americas, we offer a comprehensive Total Rewards package designed to support overall wellbeing. Benefits may vary based on location, employment classification, or collective bargaining agreement and may include:

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Employee Assistance Program and wellbeing resources
• Paid time off and holidays
• Company-paid and voluntary insurance plans including life, accident, and disability coverage
• Tuition reimbursement

Equal Opportunity Employer

TOPPAN Packaging Americas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.

We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential. Reasonable accommodations are available throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.