Quality Technician

Toppan Packaging Americas; Town of Texas (WI); On-site; USD 65,188,000 - 71,635,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) with company match

PTO & holidays

Life/Disability insurance

Tuition reimbursement

Job summary

TOPPAN Packaging Americas is seeking a Quality Technician I in Waco to ensure products meet customer quality expectations in a fast-paced manufacturing environment. You will perform off-line testing, enter data, and collaborate with operators and other departments to resolve defects.

The role requires a high school diploma or GED, proficiency with Microsoft Office, good written and verbal communication, and willingness to rotate shifts and overtime.

Qualifications

• High school diploma or GED required.
• Proficient with Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Strong written and verbal communication skills.
• Able to read and understand manufacturing instructions.
• Able to lift up to 50 pounds and stand for long periods.
• Willing to work rotating shifts and overtime.

Responsibilities

• Conduct off-line testing to confirm products meet customer specifications.
• Enter quality data into data sheets and analyze trends over time.
• Interact with machine operators to raise awareness of defects and document corrective actions.
• Maintain lab data filing systems and retention storage.
• Collaborate across departments throughout the plant.
• Analyze quality metrics, internal rejections, process capability data, and customer feedback.
• Check-in customer returns accurately and on time.
• Participate in quality initiatives.
• Participate on at least one safety team.

Skills

MS Office

Communication skills

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Position: Quality Technician I

Location: Waco

Pay Rate: $22.75 - $25.00/hour (based on experience)

Shift: Rotating Shifts | 7:00 AM – 3:00 PM | 3:00 PM – 11:00 PM | 11:00 PM – 7:00 AM (rotates every four weeks)

Summary Description While reporting to the Lab Supervisor, the Quality Technician I is responsible for ensuring customer quality expectations, both internal and external, are met or exceeded. This role requires strong attention to detail, excellent attendance, and the ability to work successfully in a fast-paced manufacturing environment while collaborating across multiple teams.

What You’ll Be Doing

• Conduct required off-line testing to confirm products meet customer specifications
• Accurately enter quality data into customized data sheets and analyze trends over time
• Interact with machine operators to raise awareness of defects and document corrective actions when needed
• Maintain lab data filing systems and physical retention storage
• Work collaboratively across departments throughout the plant
• Assist in analyzing quality metrics, internal rejections, process capability data, and customer feedback
• Ensure customer returns are checked in accurately and on time
• Participate actively in quality initiatives
• Participate actively on at least one safety team

We’d Love to Hear From You

• If You have a high school diploma or GED (required).
• You have working knowledge of Microsoft Office (Excel, Word, PowerPoint, Outlook)
• You have strong written and verbal communication skills
• You can communicate effectively with management and plant associates
• You can lift up to 50 pounds as needed and stand for long periods
• You can read and understand manufacturing instructions
• You can work independently with strong attention to detail
• You are comfortable with mandatory rotating shifts
• You are available for required overtime

Benefits

Benefits At TOPPAN Packaging Americas, we offer a comprehensive Total Rewards package designed to support overall wellbeing. Benefits may vary based on location, employment classification, or collective bargaining agreement and may include:

• Medical, dental, and vision coverage for you and your dependents, including FSA and HSA options
• 401(k) retirement plan with company match
• Employee Assistance Program and wellbeing resources
• Paid time off and holidays
• Company-paid and voluntary insurance plans including life, accident, and disability coverage
• Tuition reimbursement

Equal Opportunity Employer

TOPPAN Packaging Americas is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender identity or expression, sexual orientation, age, disability, genetic information, marital status, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws. We are committed to providing a workplace where everyone feels respected, valued, and able to contribute to their fullest potential.

Reasonable accommodations are available throughout the application and employment processes. If you require assistance or accommodation due to a disability, please contact us.

Company Overview

Our Thermoformed and Flexible Packaging business serves North America, Latin America and Europe with 22 locations. We create and manufacture sustainable packaging solutions. Our customers span the food, retail, and medical sectors. Our packaging meets the needs of a wide range of applications including snacks, condiments, healthcare items, prepared meals, fresh produce, coffee, and pet food. We are committed to responsible packaging that protects products and supports a healthier planet.

Our Vision

Change the World through Packaging Innovation

Our Mission

Foster a society focused on well-being and sustainability, while safeguarding our planet for future generations, through the continuous development of innovative packaging solutions that explore cutting-edge materials and technologies.

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