Quality Technician

Akkodis; Saint Paul (MN); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

401K plan

Paid time off

Job summary

Akkodis is seeking an Electronics QA Associate in Minnesota to receive and verify returned-product complaints, conduct initial investigations and root-cause testing, and ensure traceability of all analyzed products. You will collaborate with R&D and Manufacturing to complete investigations and keep documentation up to date.

The role requires an AA in Electronics or related experience, 1+ year in a similar setting, and proficiency in Word/Excel/Outlook.

Qualifications

• HS diploma/GED required.
• AA in Electronics or equivalent related experience.
• 1+ year of related experience.
• Proficient in Word, Excel, and Outlook.
• Strong attention to detail.
• Solid technical writing skills.

Responsibilities

• Receive and verify returned product complaints; perform initial investigation and root-cause testing; enter information into GCMS complaint database.
• Ensure product traceability for all products received and analyzed.
• Partner with cross-functional groups (e.g., R&D and Manufacturing) to obtain information needed to complete investigations.
• Follow up with CMC to confirm reported coding is accurate and to obtain additional information when needed.
• Prepare and route complaints for approval after confirming all required analysis and investigation documentation.
• Assist in maintaining and updating returned-product test procedures.
• Identify opportunities and recommend improvements to complaint-handling processes and procedures.
• Maintain lab cleanliness and operate in compliance with corporate procedures and standards.

Skills

Microsoft Word

Microsoft Excel

Microsoft Outlook

Attention to detail

Technical writing

Education

HS diploma/GED

AA in Electronics

Tools

Oscilloscope

Digital Multimeter

Power supply

Spectrum Analyzer

Source Meter

Job description

Pay Rate: $24hr. -$26/hr. (The rate may be negotiable based on experience, education, geographic location, and other factors)

Job Description:

• Receive and verify returned product complaints; perform initial investigation and root-cause testing; and enter complete, accurate information into the GCMS complaint database.
• Ensure product traceability for all products received and analyzed.
• Partner with cross-functional groups (e.g., R&D and Manufacturing) to obtain information needed to complete investigations.
• Follow up with CMC to confirm reported coding is accurate and to obtain additional information when needed.
• Prepare and route complaints for approval after confirming all required analysis and investigation documentation is complete.
• Assist in maintaining and updating returned-product test procedures.
• Identify opportunities and recommend improvements to complaint-handling processes and procedures.
• Maintain lab cleanliness and operate in compliance with corporate procedures and standards.

Qualifications

Required Qualifications

HS diploma/GED is required.

• Associate degree (AA) in Electronics (or equivalent related experience).
• 1+ year of related experience.
• Proficient in Microsoft Word, Excel, and Outlook
• Strong attention to detail
• Solid technical writing skills

Preferred Qualifications

• Experience working in a regulated quality environment (e.g., complaint handling, investigations, and documentation).
• Understanding of basic electrical principles
• Proficiency using electrical test equipment (e.g., oscilloscopes, digital multimeter, power supply, spectrum analyzer, source meter).

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers