Quality Technician

REQ Solutions; Santa Clarita (CA); On-site; USD 38,572 - 41,328; Full time

Job summary

A medical device company in Santa Clarita is seeking a Quality Technician for an onsite role. The technician will ensure timely processing of product complaints, troubleshoot electronic and mechanical failures, and maintain lab equipment. Candidates should have an AA degree or equivalent and at least 2 years of experience in a failure analysis lab. Competitive pay offered with a focus on quality and detail-oriented work.

Qualifications

• AA degree or 1 year of related experience.
• 2+ years in failure analysis lab or equivalent.
• Intermediate computer skills required.

Responsibilities

• Ensure product complaints are processed accurately.
• Perform troubleshooting for electronics and mechanical failures.
• Document analysis results in electronic complaint system.
• Identify improvement areas and participate in projects.

Skills

Troubleshooting electronics circuits

Mechanical failure analysis

Using lab equipment (DMMs, Oscilloscopes)

Attention to detail

Education

AA Degree or equivalent work experience

Experience in failure analysis lab

Tools

SAP system

MS Office tools

Job description

Quality Technician - Medical Device

Onsite Role, 1st Shift

Base pay range

$28.00/hr - $30.00/hr

Responsibilities

• The primary purpose of the position is to ensure product complaints are processed, reported and trended timely and accurately.
• Perform troubleshooting electronics circuits or mechanical failures to find root cause
• Able to use lab equipment (DMMs, Oscilloscopes, Microscopes, custom test fixtures, gauges, etc.)
• Document all investigation and analysis results in analysis portion of electronic complaint system
• Identify areas of improvement and participate in continuous improvement projects
• Train to all documents and procedures related to the job in a timely manner
• Assist in developing and qualifying test methods, data sheets, test fixtures, and testing equipment
• Perform product preparation activities including decontamination, bagging and tagging the product returns
• Perform transactions to receive RGA (Return Good Authorization) and scrap complaint product samples in SAP system.
• Perform physical scrapping and archiving of product samples
• Perform Product Record Review (paper record review) of non-return complaints (Review of DHR, Risk, Labeling, and other records)
• Use documentation systems to research information and generate Change Requests
• Perform lab maintenance and ensure equipment is calibrated

Education/Experience

• AA Degree or equivalent work experience in related discipline and 1 year of related experience
• 2+ years of experience in failure analysis lab or equivalent
• Intermediate computer skills with Windows and MS Office tools
• Must be detailed oriented and quality minded