Quality Technician

allegion; Kansas; On-site; USD 42,000 - 65,000; Full time

Job summary

Allegion in Kansas is seeking a detail-oriented Quality/Materials Specialist to support RMA processing, ECN/MCN change management, and nonconforming material workflows. You will inspect parts, determine disposition, record data, and maintain quality documentation in alignment with ISO 9001 standards.

You'll collaborate with manufacturing and engineering teams to ensure timely resolution of discrepancies, perform audits, and uphold 5S practices while supporting safety and operational excellence

Qualifications

• High school diploma or GED required.
• Formal training or proficiency with GD&T methods.
• Third party certs such as CCT, CQE or CQT preferred.
• Resume detailing education, certifications, and work history.

Responsibilities

• Process RMAs: document shipment details, material condition, CRM receipt.
• Communicate discrepancies and drive timely closure of returns.
• Inspect, determine disposition, and complete MRP transactions.
• Move material per disposition (Scrap/Rework/Return to Stock).
• Lead ECN/MCN meetings; coordinate implementation timing.
• Validate MCN completion and escalate aging tasks.
• Process nonconforming material and generate outcome reports.
• Assist Quality with root cause investigations and problem solving.
• Perform quality audits and maintain documentation per ISO 9001.
• Maintain 5S, safety inspections, and cross‑functional support.

Skills

Communication skills

Prioritization

Self-motivation

Problem solving

Education

High school diploma or GED

GD&T training

CCT/CQE/CQT (preferred)

Tools

Microsoft Outlook

Excel

PowerPoint

Job description

Creating Peace of Mind by Pioneering Safety and Security

ESSENTIAL DUTIES AND RESPONSIBILITIES may include the following. Other duties may be assigned. Reasonable accommodation may be made to enable individuals to perform the essential functions. The following duties and responsibilities are to be performed accurately, efficiently, within Company safety and quality standards, within specified time frames and as needed.

Return Material Authorization (RMA) Processing

• Complete check-in process (documenting shipment details, condition of material and CRM receipt)
• Communicate discrepancies to appropriate team, coordinate resolution, and drive timely closure of return
• Perform inspection, determine disposition, complete MRP transactions, and prepare for movement
• Physically move material to designated area based on disposition (Scrap/Rework/Return to Stock)

Change Management Administration

• Lead bi-weekly Enterprise Change Notice (ECN) and Manufacturing Change Notice (MCN) meetings
• Collaborate with project leads to create detailed ECN implementation timing and execution plans
• Create, coordinate, track and report MCN status within the site Operations and Engineering teams
• Validate completion of site MCN activities and identify and elevate aging tasks as needed

Nonconforming Material (NCM) Processing

• Receive nonconforming material, evaluate against Allegion/Customer requirements, and disposition
• Transact and move material based on disposition (Scrap/Rework/Return to Stock)
• Generate reports to communicate the outcome of the NCM process to the manufacturing teams
• Assist the Quality Team with problem solving and formal root cause investigations regarding scrap

Quality Assurance

• Perform product and system audits in all areas as required by internal and industry (ISO:9001) standards
• Create and control quality documents (Work Instructions, Quality Alerts, etc.)
• Lead or support product sort based on internal or external customer request
• Accurately record, investigate, interpret, and effectively communicate inspection, test, and quality data
• Apply problem‑solving skills (Pareto, 5Why, etc.) to support improvements in internal metrics

General Duties

• Maintain workspace organization and cleanliness per Quality Department 5S standard
• Perform periodic safety inspections of assigned tools, equipment, and workspace
• Provide active support in cross‑functional events to ensure quality presence
• Determine work priorities and effectively manage workload to meet deadlines
• Complete all assigned training (Safety, Quality, Operational Excellence) by given deadline

SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Familiarity with industry best practices outlined in MIL-STD-120 and AIAG MSA, preferred. Demonstrated application of Statistical Process Control methodology (SPC), or process capability, yield, productivity (lean) measurement tools.

EQUIPMENT SKILLS: Preference given to candidates with ability to program Coordinate Measurement Machines (CMM); or experienced in the use of optical comparator, hardness gauge, height gauges, micrometers, sine bars, thread gauges, advanced optical, visual, or laser‑based measurement systems.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and/or the public. Ability to speak effectively before groups of employees and peers.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several variables in standardized situations. Prefer ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to walk, talk, visually evaluate, and hear. The employee frequently is required to stand and reach with hands and arms. The employee is occasionally required to sit. The employee must frequently use hands to handle and feel. The employee must occasionally bend, stoop, kneel, and crouch. The employee must be able to lift and/or move up to 35 pounds. Specific vision abilities required by this job include color vision.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is expected to follow all safety guidelines and wear proper PPE where indicated.

ADDITIONAL INFORMATION:

• Proficiency in Microsoft Outlook, Excel, and PowerPoint as well as current technology software
• Self‑motivated with ability to prioritize work to balance multiple projects and deadlines
• Good verbal, listening and written communication skills
• Proactive, positive, professional attitude

EDUCATION and/or EXPERIENCE: Below are the minimum requirements for this position.

• High school diploma or GED.
• Formal training or demonstrated proficiency with Blueprint reading, including GD&T methodology
• Third party certification, such as CCT, CQE, CQT preferred
• Resume detailing education, certifications, work history and relevant position specific experience

Allegion is an equal opportunity and affirmative action employer.