Quality Technician

Carrier; Charlotte (NC); On-site; USD 21,000 - 41,000; Full time

Benefits offered by this job

Health Benefits

Retirement Benefits

Paid Time Off

Life Insurance

Tuition Assistance

Job summary

Carrier in Charlotte, NC is seeking a Quality Assurance/Production Support associate. You will perform audits on production lines, document results, and support containment of quality issues.

Requirements include a high school diploma or GED and 1+ year in manufacturing, plus proficiency with MS Office. The role involves standing for long periods and lifting up to 50 pounds in a fast-paced plant environment.

Qualifications

• High school diploma or GED required.
• Proficiency with Microsoft Word, Excel and Outlook.
• Ability to stand for extended periods and to lift up to 50 pounds.

Responsibilities

• Final and gate process audits for all production lines.
• Complete weekly process audits and document results.
• Take and upload photos of units for traceability.
• Print and compile XR job folders.
• Provide troubleshooting and analysis support for quality issues.
• Lead containment for internal and customer issues.
• Support 8D activities and ISO 9001 quality systems.

Education

HS Diploma

GED

Tools

MS Office

Job description

About Carrier

Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.

Key Responsibilities

• Final and gate process/ product audits for all production lines
• Complete weekly process audits
• Take pictures of all units being audited and upload them for traceability
• Responsible for printing and compiling XR job folders
• Provide troubleshooting & analysis support for operational quality issues including analysis of process, measurement of product, capability data analysis
• Lead and support containment for internal and customer issues identified
• Provide support of 8D activities for plant/ supplier quality issues
• Support implementation of quality systems and technologies (ISO9001)
• Support system level documentation of work instructions and plant processes
• Support/ lead rework as needed and defined by quality engineer/ manager
• Provide immediate support/direction to operations troubleshooting quality issues
• Measure components as required
• Verify process documentation is accurate & adequate (FMEA, control plans, proc doc)
• Ensure integrity of containment activities (including supplied components as needed)
• Other activities as required by the Quality Manager / Engineer or to protect Carrier customers
• Coach, lead and train associates and technicians in process/ work instruction changes & Quality alerts

Required Qualifications

• High School Diploma or GED
• 1+ years of experience in a production/manufacturing environment
• 1+ years of working experience using Microsoft Office: Word, Excel, and Outlook, etc.
• Ability to stand for extended periods of time along with routine lifting of items that typically weigh up to 50 pounds. Must have the ability to bend, stoop, stand, and squat.

Preferred Qualifications

• Ability to handle competing priorities and manage time appropriately
• Physically capable of working in a fast-paced, stop-and-go manufacturing environment
• Strong attention to detail and ability to multi-task effectively
• Alert, dependable, and safety-focused
• Previous experience in manufacturing material handling or similar industrial environments
• Knowledge of parts and materials required for production operations.
• Ability to work independently with minimal supervision
• Strong organizational skills and ability to make quick decisions in support of a process-oriented operation
• Strong written and verbal communication skills
• Mechanical aptitude

Benefits

Employees are eligible for benefits, including:

• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance

To learn more about our benefits offering, please click here: Work With Us | Carrier Corporate The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Pay Range

The hourly rate for this position is between $15 - $30 per hour. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Applications will be accepted for at least 3 days from Job Posting Date. Job Posting Date: 8/18/2026

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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