Quality & Continuous Improvement Lead

Carrier; Fort Worth (TX); On-site; USD 143,000 - 286,000; Full time

Benefits offered by this job

Health Care Benefits

Retirement Benefits

Paid vacation and holidays

Job summary

Carrier, a global leader in climate and energy solutions, is looking for a Quality & Continuous Improvement Lead for a Carrier manufacturing facility in Fort Worth. You will own the long-term quality strategy, lead quality projects, and partner with Engineering, the factory, suppliers, and field to drive continuous improvement.

The role requires a bachelor’s degree, 8+ years in quality with 3+ years leading teams, and expertise in APQP/PPAP/FMEA/SPC/MSA with strong CI discipline.

Qualifications

• Bachelor's degree required; 8+ years quality experience with 3+ years leading teams.
• Experience owning ISO 9001 QMS, audits and management reviews.
• Expert in quality core tools (APQP, PPAP, FMEA, SPC, MSA) and problem-solving (8D).

Responsibilities

• Establishes and implements long-term quality strategy and processes.
• Leads projects and processes to continuously improve quality.
• Owns QMS audits, management reviews and KPI roadmaps.
• Drives customer satisfaction, warranty and complaint resolution with CI mindset.
• Develops and coaches the quality and quality engineering team.

Skills

Leading quality teams

Quality mindset

Education

Bachelor's degree

Tools

APQP

PPAP

FMEA

SPC

MSA

Six Sigma Black Belt

ISO 9001 Lead Auditor

Job description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

About This Role

The Quality & Continuous Improvement Lead owns the execution of the long-term quality strategy and operational direction for a Carrier manufacturing facility. This role sets strategies and develops projects and processes to ensure continuous quality improvement, partnering with key stakeholders including Engineering, the factory, suppliers, and the field. The Lead provides guidance and leadership across the organization in implementing plans and procedures that drive the achievement of quality goals.

Key Responsibilities

• Establishes and implements the long-term quality strategy — plans, guidelines, policies, and processes — to ensure achievement of quality targets.
• Leads development of projects and processes to ensure overall quality is continuously improving.
• Leads teams collecting and analyzing quality data from multiple sources to shape quality strategy and programs.
• Leads production-process analyses, ensuring standards are met and recommending improvements (APQP, PPAP, FMEA, SPC, 8D).
• Owns the Quality Management System (ISO 9001), audits, and management reviews.
• Leads customer satisfaction, warranty, and complaint resolution with a continuous-improvement mindset.
• Owns quality KPIs (PPM, COPQ, First-Time Yield) and improvement roadmaps.
• Develops and coaches the quality and quality engineering team.
• Drive operational excellence and performance improvement.
• Develop continuous improvement (CI) and quality capabilities across the site.
• Lead operational excellence deployment.

Required Qualifications

• Bachelor's degree.
• 8+ years of quality experience, including 3+ years leading quality teams.

Preferred Qualifications

• Degree in Industrial, Mechanical, Chemical or Quality Engineering or related field.
• Proven experience owning a Quality Management System (ISO 9001), including audits and management reviews.
• Expert command of quality core tools (APQP, PPAP, FMEA, SPC, MSA) and problem-solving (8D, root-cause analysis).
• Demonstrated ability to build a quality/continuous-improvement culture and drive customer-satisfaction and warranty performance.
• Track record improving quality KPIs (PPM, COPQ, First-Time Yield).
• Six Sigma Black Belt and/or ISO 9001 Lead Auditor certification strongly preferred.
• Experience in high-growth or fast-paced manufacturing environments.
• Collaborative, bias for action, customer-centric and solution-oriented.

Pay Range

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

Thisposition is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at [e-mail]. We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3 days fromJobPosting Date: 14 August 2026

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.