Quality & Technical Excellence Director

Central Processing; Westmont (IL); On-site; USD 180,000 - 240,000; Full time

Job summary

County Prestress & Precast in Westmont, IL seeks a Director of Quality & Technical Services to lead quality control, continuous improvement, and architectural precast capabilities across plants. The role partners with Operations, Engineering, Quality and Safety to elevate efficiency and standards.

You will drive standardized processes, develop reporting metrics, and mentor teams while applying AI tools to strengthen technical practices and deliver consistent, high‑quality precast products.

Responsibilities

• Leads division-wide quality control teams by strengthening standardized processes, systems, and controls.
• Leads cost analysis initiatives to improve profitability, operational efficiency, and data‑informed decision‑making.
• Evaluate and execute improvements of production standards for mix design, formwork, embedding, finishing, curing, and quality requirements.
• Trains and mentors plant teams on architecture processes, color and texture matching, finish consistency, and inspection techniques.
• Provides input for the selection of architectural‑capable plants and conducts readiness assessments for additional facilities.
• Establishes standards for mock‑ups, sample approvals, finish benchmarking, and customer‑facing product demonstrations.
• Ensure product consistency across plants through audits, feedback loops, and corrective action plans.
• Partners with Engineering to develop standardized architectural details and modeling standards.
• Facilitates cross‑plant collaboration to incorporate best practices when practical.
• Leads the development and execution of a multi‑year operational excellence roadmap for all plants.
• Partners with plant teams to improve throughput, reduce downtime, and optimize labor efficiency.
• Develop standardized reporting metrics to improve accuracy, completeness, quality, and KPI consistency.
• Provides guidance and training to strengthen reporting practices and KPI standards.
• Supports resolution of complex field and project management issues in partnership with the Director of Project Management.
• Identifies and implements technology enhancements that improve manufacturing efficiency and operational performance.
• Collaborates with senior leadership to support organizational objectives.
• Promotes a culture of operational discipline, continuous improvement, and architectural excellence.
• Develops and apply AI tools to strengthen industrial engineering practices.
• Coach supervisors, leads, team members, and quality control technicians to strengthen technical expertise and process ownership.
• Serves as the primary liaison between production, engineering, project management, and clients to resolve technical issues and deliver integrated solutions.

Job description

County Prestress & Precast in Westmont, IL seeks a Director of Quality & Technical Services to lead quality control, continuous improvement, and architectural precast capabilities across plants. The role partners with Operations, Engineering, Quality and Safety to elevate efficiency and standards.

You will drive standardized processes, develop reporting metrics, and mentor teams while applying AI tools to strengthen technical practices and deliver consistent, high‑quality precast products.