Quality & Technical Services Director — Architectural Excellence

County-Materials-Family-of-Companies; Westmont (IL); On-site; USD 140,000 - 190,000; Full time

Job summary

County Prestress & Precast in Westmont, Illinois seeks a Director of Quality & Technical Services to act as a strategic advisor, boosting efficiency through continuous improvement, cross-functional projects, and an industrial engineer program. This dual-focused leadership role oversees quality control and architectural capability development across multiple plants.

The role partners with Operations, Engineering, Quality and Safety to elevate plant efficiencies, establish standards, and support

Qualifications

• 7+ years of senior quality control management experience with demonstrated success in continuous improvement initiatives.
• Strong continuous improvement acumen.

Responsibilities

• Leads division-wide quality control teams by strengthening standardized processes, systems, and controls.
• Leads cost analysis initiatives to improve profitability, operational efficiency, and data-informed decision-making.
• Evaluate and execute improvements of production standards for mix design, formwork, embedding, finishing, curing, and quality requirements.
• Trains and mentors plant teams on architecture processes, color and texture matching, finish consistency, and inspection techniques.
• Provides input for the selection of architectural-capable plants and conducts readiness assessments for additional facilities.
• Establishes standards for mock-ups, sample approvals, finish benchmarking, and customer-facing product demonstrations.
• Ensure product consistency across plants through audits, feedback loops, and corrective action plans.
• Partners with Engineering to develop standardized architectural details and modeling standards.
• Facilitates cross-plant collaboration to incorporate best practices when practical.
• Leads the development and execution of a multi-year operational excellence roadmap for all plants.
• Partners with plant teams to improve throughput, reduce downtime, and optimize labor efficiency.
• Develop standardized reporting metrics to improve accuracy, completeness, quality, and KPI consistency.
• Provides guidance and training to strengthen reporting practices and KPI standards.
• Supports resolution of complex field and project management issues in partnership with the Director of Project Management.
• Identifies and implements technology enhancements that improve manufacturing efficiency and operational performance.
• Collaborates with senior leadership to support organizational objectives.
• Promotes a culture of operational discipline, continuous improvement, and architectural excellence.
• Develops and apply AI tools to strengthen industrial engineering practices.
• Coach supervisors, leads, team members, and quality control technicians to strengthen technical expertise and process ownership.
• Serves as the primary liaison between production, engineering, project management, and clients to resolve technical issues and deliver integrated solutions.

Skills

Leadership

Communication

Attention to Detail

Problem Solving

Teamwork

Safety Mindedness

Quality Control

Education

Bachelor’s degree in Civil Engineering

Advanced degree in Business or Construction Management

PCI Certification - Level III

Tools

MS Office Suite

Job description

County Prestress & Precast in Westmont, Illinois seeks a Director of Quality & Technical Services to act as a strategic advisor, boosting efficiency through continuous improvement, cross-functional projects, and an industrial engineer program. This dual-focused leadership role oversees quality control and architectural capability development across multiple plants.

The role partners with Operations, Engineering, Quality and Safety to elevate plant efficiencies, establish standards, and support