Quality Tech (Day Shift)

Commercial Vehicle Group, Inc.; Michigan City (IN); On-site; USD 50,000 - 70,000; Full time

Job summary

Commercial Vehicle Group, Inc. in Michigan City, Indiana, is seeking a skilled individual to assist production lines and improve manufacturing processes. Responsibilities include resolving complaints, monitoring quality, and implementing lean initiatives. Candidates should possess an Associate’s Degree and 3-5 years of manufacturing experience. The role emphasizes teamwork, communication, and collaboration with suppliers to enhance production efficiency. Visa sponsorship is available for eligible candidates.

Qualifications

• 1-5 years experience in manufacturing/inspection processes.
• Familiarity with work measurement techniques.
• Ability to perform essential duties satisfactorily with accommodations for disabilities.

Responsibilities

• Assist production lines to achieve organizational goals.
• Resolve customer complaints and initiate corrective action.
• Develop supplier relationships collaborating with Sourcing Department.
• Conduct quality audits and capability studies to improve manufacturing process.

Skills

Manufacturing processes

Customer service

Lean manufacturing

Process improvement

Statistical Process Control (SPC)

Education

Associate’s Degree in related field

Tools

Microsoft Office Products

Job description

Summary

Provide assistance to production lines to ensure achievement of organizational goals. Resolve customer complaints and initiate corrective action. Develop supplier relationships in partnership with Sourcing Department. Develop/implement/update process procedures. Assist in identifying cost reductions/value analysis for improvement of processes, products and methods. Works in cooperation with the mechanical/industrial engineer in conducting quality audits and capability studies to monitor, control and improve the manufacturing process. Uses lean manufacturing initiatives in all work methodologies.

Essential Duties and Responsibilities

• Adherence to established safety policies, procedures and practices
• Supports the organization’s efforts toward continuous improvement
• Supports the organization’s goals and values
• Demonstrates teamwork by collaborating with others to improve overall standards of performance and service
• Provides good customer service to all customers, both internal and external
• Identify/provide/assess training for hourly associates.
• Communicate training requirements to team leaders and area coordinators.
• Recommend/implement changes as needed for value added/cost reduction.
• Assist in identifying/implementing solutions to resolve internal/external customer complaints.
• Maintain reporting system for monitoring day-to-day activities (PPM).
• Maintain historical data on products/processes for reference.
• Develop/update and Initiate implementation of procedures, work instructions, and set-up instructions.
• Monitor, control and improve manufacturing process.
• Conduct/perform/assist quality audits and capability studies to increase manufacturing performance and customer satisfaction.
• Conduct/perform/assist with all DFMEA and PFMEA activities.
• Leads/participates in various process improvement teams.
• Update quality systems manufacturing procedures as required to maintain quality certification compliance.
• Coordinate with appropriate departments to resolve quality supplier/customer issues.
• Initiate personal contacts with suppliers to establish quality requirements.
• Review Initial Sample Inspection Reports (ISIR) from suppliers as required.
• Investigate returns to develop corrective action plans.
• Prepare/submit all Production Part Approval Process (PPAP) documentation as required.
• Identify/recommend cost reductions/value analysis.
• Monitor trends and recommend/implement/coordinate corrective action to improve products, processes and methods to reduce cost and increase value in accordance with lean manufacturing methodologies.
• Maintain/monitor the manufacturing scrap analysis program. Implement corrective action to meet/exceed defined company objectives.

Supervisory Responsibilities

None.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Associate’s Degree in related field and 3-5 years experience in manufacturing/inspection processes; or the equivalent in combined education/experience. Familiarity with work measurement techniques. Knowledge of Statistical Process Control (SPC). Knowledge of personal computers and software - Windows 95/98/2000, Microsoft Office Products.

Visa Sponsorship

Commercial Vehicle Group, Inc (CVG) does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work in the country of the job posting location on a full-time basis.

Equal Opportunity Employer

Commercial Vehicle Group, Inc (CVG) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.