Quality Tech- 1st Shift

Pratt Industries; Macungie (Lehigh County); On-site; USD 40,000 - 50,000; Full time

Job summary

Pratt Industries in Macungie, PA is looking for a Quality Tech. This role involves assisting the Quality Manager and ensuring that all quality standards are met. Responsibilities include managing complaints, performing audits, and leading safety initiatives. Ideal candidates will have strong organizational and communication skills, with a focus on quality management.

A high school diploma is required along with proficiency in Microsoft Office. The position involves a physically demanding work environment.

Qualifications

• Minimum of one year of experience in a related field.
• Knowledge of LEAN manufacturing, ISO, or Six Sigma preferred.
• Ability to interpret various instructions.

Responsibilities

• Assist the Quality Manager in plant operations.
• Manage complaints for customers and internal stakeholders.
• Perform process audits and control document management.
• Lead the Safety Committee and conduct safety training.

Skills

Computer literacy

Organizational skills

Problem-solving

Communication skills

Attention to detail

Data entry

Multi-tasking

Education

High school graduate or equivalent

Related college degree/technical courses

Tools

Microsoft Excel

Microsoft Access

Microsoft PowerPoint

Job description

The position of Quality Tech will be assisting the Quality Manager in the plant location.

Responsibilities

• Excellent attendance is a must
• Superior time management skills and must be self-driven and self-motivated
• Must have outstanding organizational skills and attention to detail is must.
• Ability to solve practical problems: ability to interpret verbal and written instructions.
• Multi-tasking; ability to work with various challenges and deal with a variety of situations
• Ability to read, comprehend and interpret operating instructions, training and procedure manuals.
• Excellent communication skills; able to speak effectively to employees, managers, customers
• Excellent listening skills; ability to provide positive and corrective feedback
• Will be very involved in the complaint process for internal and external customers; entering, tracking, receiving complaint issues and resolutions to complaints or root cause analysis
• Ability to perform process audits
• Data entry
• Management and control of documents (safety, training and quality)
• Control of non-conforming supplier defects and returns
• Management of sorting and reworks
• Management of weekly KPI's and/or compliances with CAR (corrective action reports).
• Responsible for PAR (Preventive Acton Reports)
• Lead Safety Committee in the DC
• Conduct 7-minute Safety Trainers to all employees’ in the DC
• Complete safety and incident forms

Requirements

• Computer literacy. Must be proficient with Microsoft Office especially Excel, Access and Powerpoint.
• High school graduate or equivalent with related college degree and/or technical courses or associate (two-year) college degree.
• Minimum of one years of experience in a related field and knowledge of LEAN manufacturing, ISO, Six Sigma preferred, OSHA or Safety related field.

Mathematical Skills

Able to read a tape measure with speed and accuracy. Able to calculate figures and amounts such as percentages, measurement, volume and rate. Able to apply concepts of high school math.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

Employee is regularly required to walk and talk and hear. The employee is frequently required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit. The employee must regularly lift and/or move up to 50 pounds. Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, moving mechanical parts, and fumes or airborne particles. The noise level in the work environment is usually loud.

Performance Measurements

• Operating Standards – meet or exceed operating standards set in the areas of quality, cost, safety, customer satisfaction and productivity.
• Personal Growth – Each year, professional goals will be developed and agreed to by the employee and supervisor.
• Employee Relations – The employee will be evaluated regarding behaviors associated with appropriate human interaction, respect and communication.
• Creativity – The employee is expected to be active in advancing the business through new and innovative ideas.