Quality Team Lead - Manufacturing & Process Improvement

Ms Companies, LLC; Franklin (IN); Presencial; USD 52.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive insurance

Career growth opportunities

Technology-driven work environment

Daily Pay access

Descripción de la vacante

MS Companies is seeking a supervisory quality/production lead to oversee a team of inspectors and ensure adherence to safety, quality, and client requirements. You will implement work instructions, monitor processes, and drive improvements across production.

The role emphasizes coaching, data-driven decisions, and collaboration with HR and customers to sustain high performance and service excellence.

Formación

• 2–3 years of supervisory or leadership experience in a manufacturing or light industrial environment.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Experience with quality systems, reporting tools, and process improvement initiatives.
• Demonstrated ability to coach, develop, and lead teams effectively.

Responsabilidades

• Supervise and support a team of quality inspectors to ensure performance, productivity, and quality standards are consistently met.
• Maintain a clean, organized, and hazard-free work environment to support safety and efficiency.
• Adhere to all company policies, safety protocols, and client-specific requirements.
• Develop, implement, and maintain work instructions and quality processes.
• Monitor production processes, control points, equipment, and personnel to ensure quality standards are achieved.
• Analyze production and quality data to identify trends, drive improvements, and support cost reduction initiatives.
• Communicate expectations clearly; monitor performance and provide ongoing feedback and coaching.
• Address employee relations matters including attendance, performance, and behavioral concerns in partnership with HR.
• Train, mentor, and develop team members to support operational success and career growth.
• Maintain strong, collaborative relationships with customers to ensure satisfaction and service excellence.
• Coordinate staffing and scheduling to meet production demands and customer requirements.
• Accurately enter and manage time, production data, and other required inputs within company systems.

Conocimientos

Leadership

Communication

Organizational skills

Multi-priority management

Customer service

Herramientas

Salesforce or similar CRM

Descripción del empleo

MS Companies is seeking a supervisory quality/production lead to oversee a team of inspectors and ensure adherence to safety, quality, and client requirements. You will implement work instructions, monitor processes, and drive improvements across production.

The role emphasizes coaching, data-driven decisions, and collaboration with HR and customers to sustain high performance and service excellence.