Quality Supervisor: Tech-Driven Manufacturing Lead

Ms Companies, LLC; East Liberty (OH); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits

Career growth opportunities

Tech-driven environment

Daily Pay

Job summary

MS Companies is seeking a qualified Quality Supervisor to lead inspection teams within a manufacturing setting. You will supervise daily operations, uphold quality standards, and foster strong customer relationships while leveraging MS Companies’ systems to improve performance.

The role requires 2–3 years of supervisory experience in manufacturing, strong leadership and communication skills, and proficiency with quality tools.

Qualifications

• 2–3 years of supervisory experience in manufacturing or light industrial
• Strong leadership, communication, and organizational skills
• Ability to manage multiple priorities in a fast-paced manufacturing environment
• Experience with quality systems, reporting tools, and process improvement initiatives
• Proficiency with digital systems (e.g., Salesforce) preferred
• Demonstrated ability to coach, develop, and lead teams effectively
• Strong customer service and relationship management skills
• Ability to read, understand, and communicate in English to follow work instructions and safety/quality requirements
• Flexibility to work any shift based on business needs

Responsibilities

• Supervise and support a team of quality inspectors to ensure performance, productivity, and quality standards are consistently met
• Maintain a clean, organized, hazard-free work environment to support safety and efficiency
• Adhere to all company policies, safety protocols, and client-specific requirements
• Develop, implement, and maintain work instructions and quality processes
• Monitor production processes, control points, equipment, and personnel to ensure quality standards are achieved
• Analyze production and quality data to identify trends, drive improvements, and support cost reduction initiatives
• Communicate expectations clearly; monitor performance and provide ongoing feedback and coaching
• Address employee relations matters including attendance, performance, and behavioral concerns in partnership with HR
• Train, mentor, and develop team members to support operational success and career growth
• Maintain strong, collaborative relationships with customers to ensure satisfaction and service excellence
• Coordinate staffing and scheduling to meet production demands and customer requirements
• Accurately enter and manage time, production data, and other required inputs within company systems

Skills

Leadership

Communication

Organizational skills

Quality systems

Salesforce

Coaching

Customer service

Tools

Quality reporting tools

Job description

MS Companies is seeking a qualified Quality Supervisor to lead inspection teams within a manufacturing setting. You will supervise daily operations, uphold quality standards, and foster strong customer relationships while leveraging MS Companies’ systems to improve performance.

The role requires 2–3 years of supervisory experience in manufacturing, strong leadership and communication skills, and proficiency with quality tools.