Quality Systems Technician: ISO 9001 & Process Improvement

Leggett & Platt; Carthage, Northern (MO, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Leggett & Platt is seeking a Quality Systems Technician to partner with the quality team in Missouri to uphold ISO 9001:2015 standards and drive continuous improvement across the bedding business. You will collect data, analyze quality issues, and support calibration and inspections to prevent non-conformances.

The role collaborates with shift supervisors and branch partners to ensure products meet specifications and engage in process improvements across Branch One.

Qualifications

• Experience with quality systems and ISO 9001:2015.
• Ability to perform in a fast-paced environment.
• Experience with non-conformances and CAPA processes.
• Ability to use measuring tools with precision.

Responsibilities

• Gather data and drive process improvements for continuous improvement.
• Ensure Branch One meets Corporate Quality Assurance guidelines.
• Verify ISO 9001:2015 standards are maintained.
• Analyze and resolve quality issues including customer complaints.
• Inspect items or loads before sending to customers.
• Collaborate with supervisors to ensure products meet specifications.
• Support calibration and use of measuring tools.
• Perform audits and support special studies affecting product quality.

Skills

SPC knowledge

Quality mindset

Data interpretation

Team collaboration

Tools

Gauge calibration

Job description

Leggett & Platt is seeking a Quality Systems Technician to partner with the quality team in Missouri to uphold ISO 9001:2015 standards and drive continuous improvement across the bedding business. You will collect data, analyze quality issues, and support calibration and inspections to prevent non-conformances.

The role collaborates with shift supervisors and branch partners to ensure products meet specifications and engage in process improvements across Branch One.