Quality Systems Technician

Leggett & Platt; Carthage, Northern (MO, KY); Hybrid; USD 52,000 - 70,000; Full time

Job summary

Leggett & Platt is seeking a Quality Systems Technician to partner with the quality team in Missouri to uphold ISO 9001:2015 standards and drive continuous improvement across the bedding business. You will collect data, analyze quality issues, and support calibration and inspections to prevent non-conformances.

The role collaborates with shift supervisors and branch partners to ensure products meet specifications and engage in process improvements across Branch One.

Qualifications

• Experience with quality systems and ISO 9001:2015.
• Ability to perform in a fast-paced environment.
• Experience with non-conformances and CAPA processes.
• Ability to use measuring tools with precision.

Responsibilities

• Gather data and drive process improvements for continuous improvement.
• Ensure Branch One meets Corporate Quality Assurance guidelines.
• Verify ISO 9001:2015 standards are maintained.
• Analyze and resolve quality issues including customer complaints.
• Inspect items or loads before sending to customers.
• Collaborate with supervisors to ensure products meet specifications.
• Support calibration and use of measuring tools.
• Perform audits and support special studies affecting product quality.

Skills

SPC knowledge

Quality mindset

Data interpretation

Team collaboration

Tools

Gauge calibration

Job description

We, at Leggett & Platt Inc., are searching for a Quality Systems Technician within our qualityteam to help support our bedding business. Did you know we have been revolutionizing the sleep industry since 1883? That’s right! In fact, we hold the original patent on a spiral steel coil bed spring, filed way back in 1885. Since then, we have been an industry leader in guaranteeing you get the best sleep possible. If you join our team, your work will ensure people across the world have a little more comfort in their lives.

As a Quality Systems Technician you will have the opportunity to work closely with all shift superintendents, supervisors, and branch partners to address all aspects of quality. Your contributions will have a direct impact on the business by identify and stopping further processing of non-conformances, take action to prevent non-conformities, and make suggestions for improvement. The team you will be working with is collaborative and innovative, and values challenging work and diversity of thought.

So, what will you be doing as a Quality Systems Technician?

• Gather data as needed; oversee process improvements and any other needs associated with continuous improvement.
• Help ensure that Branch One meets Corporate Quality Assurance guidelines.
• Help ensure that Branch One meets and maintains our ISO 9001:2015 Management System Standards.
• Verify the calibration of scales and gauges as needed.
• Analyze and resolve quality issues as they develop including customer complaints and CARS.
• Inspect different items or loads of merchandise going to customers as needed.
• Assist with the analysis and document reasons for returns at Branch One.
• Responsible for inspecting/re-opening of crates, and roll openings, which are scheduled and have been crated or rolled.
• Assist all supervisors to ensure that products are made according to specifications.
• Assist employees with specifications on quality problems.
• Use SPC guidelines to gather pertinent information about quality.
• Ensure all supervisors in all departments are performing quality checks.
• Evaluate Branch One inventory as needed.
• Responsible for performing activities related to special processes and special studies and their effects on products.
• Responsible for rejecting all improperly packaged product in all departments.
• Reject and write up wire return documents to Wire Mill (0400).
• Evaluate Infinity checks and issue non-conformance reports on quality issues discovered.
• Perform ISO 9001:2015 audits on a scheduled basis; in addition to the lead auditor duties.
• Perform 1 st piece approvals on product after changeovers.
• Perform capability studies on all new products and report their capability indexes to the Quality Systems Manager.
• Reject and write up Clips Returns documents to Vertex.
• Complete FAA, PPAP, and Beta runs.

To be successful in this role, you’ll need:

• Ability to exemplify a cooperative attitude necessary to work with all departments and management team.
• Ability to perform in a fast paced environment.
• Some Knowledge of SPC, continuous improvement and total productive management.
• Ability to understand graphical data representations.
• Ability to occasionally lift and handle heavy bed units weighting up to 80-90 lbs.
• Ability to use various measuring tools repeatedly with high precision.

Things we consider a plus:

• Intimate knowledge of the manufacturing process used by the company.

Product familiarity, including the product structures.

Our Values

Our values speak to our shared beliefs, and describe how we approach working together.

• Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging.
• Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad.
• Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us.
• Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change.

Equal Employment Opportunity/Veteran/Disability Employer

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