Quality Systems Technician

Jabil; South Carolina; On-site; USD 60,000 - 80,000; Full time

Job summary

Jabil in the United States (SC) is seeking a Quality Systems Support professional to assist with audits, maintain the Quality Management System, manage document control, and support ESD and calibration activities. You will help drive CAPA and continuous improvement initiatives, support training programs, and participate in inspections to ensure compliance.

The role emphasizes collaboration across cross-functional teams and adherence to regulatory requirements.

Responsibilities

• Audit support: assist with Layered Process Audits and audit records.
• Quality systems support: maintain QMS records and generate metrics.
• Document control: manage controlled documents and revisions.
• ESD program support: maintain ESD records and training.
• Calibration and verification support: coordinate calibration schedules.
• CAPA and continuous improvement: support root cause investigations and action tracking.
• Training support: assist with onboarding and training records.
• Additional responsibilities: assist with inspections and cross-functional compliance.

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world’s top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.

Essential Duties and Responsibilities

Audit Support

• Support the execution and maintenance of Layered Process Audits (LPA Levels 1–3) within the Global Assessment Tool.
• Assist with internal, customer, regulatory, and compliance audits.
• Track audit findings and support timely closure of corrective actions.
• Participate in quality system gap assessments and compliance reviews.
• Maintain audit records and prepare audit-related reports and metrics.

Quality Systems Support

• Maintain Quality Management System records, databases, and documentation.
• Support eQRQC and other quality management system applications.
• Generate and maintain quality metrics and reports, including D4 and D7 aging metrics.
• Support site quality initiatives and continuous improvement activities.

Document Control

• Administer controlled documents through the Document Control Center (DCC) process.
• Process document creation, revisions, approvals, and obsolescence activities.
• Maintain document retention and archival requirements.
• Ensure controlled documentation remains current and compliant with applicable requirements.

ESD Program Support

• Support ESD compliance activities and periodic ESD assessments.
• Maintain ESD monitoring, audit, and compliance records.
• Assist with ESD training and awareness programs.
• Support investigations and corrective actions related to ESD nonconformances.

Calibration and Verification Support

• Coordinate calibration and verification activities for measuring and test equipment.
• Maintain calibration schedules and records.
• Track due dates and ensure timely completion of calibration activities.
• Support torque tool verification programs and equipment compliance requirements.
• Assist with investigations related to out-of-tolerance equipment.

CAPA and Continuous Improvement

• Support CAPA, SCAR, and 8D activities through closure.
• Maintain corrective action databases and tracking systems.
• Monitor action item completion and effectiveness reviews, including D7 and D8 verification activities.
• Assist Quality Engineers with root cause investigations and continuous improvement projects.

Training Support

• Assist with onboarding and recurring quality systems training.
• Maintain training records, matrices, and qualification documentation.
• Support annual retraining and compliance requirements.
• Coordinate training assignments and completion tracking.

Additional Responsibilities

• Support cross-functional teams in maintaining compliance with quality system requirements.
• Assist with customer and regulatory inspections as required.
• Perform other duties and responsibilities as assigned.

Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.

Accessibility Accommodation

If you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.

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