Quality Systems Technician

Jabil Malaysia; Florence (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Jabil is seeking support for audit and quality system activities, including maintaining the Quality Management System, generating metrics, and supporting audits with internal, customer, regulatory, and compliance teams.

The role involves coordinating CAPA/8D activities, document control, ESD program support, calibration verification, and ongoing quality improvements within a global manufacturing environment.

Qualifications

• Supports Layered Process Audits (LPA Levels 1–3).
• Maintains Quality Management System records and documentation.
• Generates quality metrics and reports.
• Coordinates calibration and verification activities.

Responsibilities

• Support the execution and maintenance of Layered Process Audits (LPA Levels 1–3) within the Global Assessment Tool.
• Assist with internal, customer, regulatory, and compliance audits.
• Track audit findings and support timely closure of corrective actions.
• Maintain audit records and prepare audit-related reports and metrics.
• Maintain Quality Management System records, databases, and documentation.
• Support eQRQC and other quality management system applications.
• Generate and maintain quality metrics and reports.

Skills

Audit

Quality management

Document control

CAPA & 8D

Regulatory compliance

Training coordination

Data collection

Tools

DCC (Document Control Center)

eQRQC

Calibration management software

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.Essential Duties and ResponsibilitiesAudit SupportSupport the execution and maintenance of Layered Process Audits (LPA Levels 1–3) within the Global Assessment Tool.Assist with internal, customer, regulatory, and compliance audits.Track audit findings and support timely closure of corrective actions.Participate in quality system gap assessments and compliance reviews.Maintain audit records and prepare audit-related reports and metrics.Quality Systems SupportMaintain Quality Management System records, databases, and documentation.Support eQRQC and other quality management system applications.Generate and maintain quality metrics and reports, including D4 and D7 aging metrics.Support site quality initiatives and continuous improvement activities.Document ControlAdminister controlled documents through the Document Control Center (DCC) process.Process document creation, revisions, approvals, and obsolescence activities.Maintain document retention and archival requirements.Ensure controlled documentation remains current and compliant with applicable requirements.ESD Program SupportSupport ESD compliance activities and periodic ESD assessments.Maintain ESD monitoring, audit, and compliance records.Assist with ESD training and awareness programs.Support investigations and corrective actions related to ESD nonconformances.Calibration and Verification SupportCoordinate calibration and verification activities for measuring and test equipment.Maintain calibration schedules and records.Track due dates and ensure timely completion of calibration activities.Support torque tool verification programs and equipment compliance requirements.Assist with investigations related to out-of-tolerance equipment.CAPA and Continuous ImprovementSupport CAPA, SCAR, and 8D activities through closure.Maintain corrective action databases and tracking systems.Monitor action item completion and effectiveness reviews, including D7 and D8 verification activities.Assist Quality Engineers with root cause investigations and continuous improvement projects.Training SupportAssist with onboarding and recurring quality systems training.Maintain training records, matrices, and qualification documentation.Support annual retraining and compliance requirements.Coordinate training assignments and completion tracking.Additional ResponsibilitiesSupport cross-functional teams in maintaining compliance with quality system requirements.Assist with customer and regulatory inspections as required.Perform other duties and responsibilities as assigned.BE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact the Federal Bureau of Investigations internet crime hotline (www.ic3.gov), the Federal Trade Commission identity theft hotline (www.identitytheft.gov) and/or your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.Accessibility AccommodationIf you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] or calling 727-803-7988 with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail or phone number. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong#AWorldofPossibilities#EarlyCareer