Quality Systems Specialist

Ste. Michelle Wine Estates; Paterson (WA); On-site; USD 37,277 - 48,505; Full time

Benefits offered by this job

Health Care Coverage including medical

Paid Vacation & Holidays

401(k) with Employer Match

Employee Wine Discounts

Job summary

Ste. Michelle Wine Estates is seeking a Quality Systems Specialist to develop, update, and sustain the SMWE Quality Management System through policies, procedures, and protocols aligned with required industry and third‑party accreditation standards.

The role focuses on maintaining QMS procedures, improving food safety programs, and coordinating audits in a collaborative, cross‑functional environment. A relevant education background and administrative experience are required for 21+ year‑olds in

Qualifications

• High school diploma/GED with relevant experience required.
• Bachelor's degree preferred.
• Must be at least 21+ years of age.
• At least two years of administrative experience required.
• Familiarity with Quality Management Systems, Food Safety regulations, Quality System Requirements, and CAPA processes.
• Experience in an FDA-regulated and/or manufacturing environment.
• Understanding of documentation systems and controlled documentation processes.
• Strong ability to prioritize multiple projects, work independently and in a team, and balance competing demands.

Responsibilities

• Ensure ongoing compliance with the Quality Management System and implement relevant QMS procedures.
• Collaborate with management to improve SMWE's Food Safety, Traceability, Pest Prevention, and Sanitation Programs.
• Serve as liaison between document authors, approvers, and reviewers.
• Participate in FDA, corporate, and internal audits, as well as cross‑functional teams.
• Perform quality control review and editing of documents before uploading to the document management system.
• Implement documentation and change control using electronic documentation and change control software.
• Review and analyze proposed changes to controlled documentation.
• Conduct training for new hires on governance processes, document submission requirements, and new or revised policies and procedures.
• Review and help edit technical documents.
• Coordinate customer requests, document review processes, status updates, and milestones through completion.
• Support training activities, track training status for various departments, assist with third‑party document review activities, and coordinate work with adjacent departments as needed.

Skills

Quality Management

Document Control

FDA Regulation

Quality System Requirements

Attention to Detail

Communication Skills

Education

High School Diploma or GED

Bachelor's degree preferred

Tools

Microsoft Office

Document Management Systems

Job description

A Quality Systems Specialist in Paterson, WA is available at Ste. Michelle Wine Estates (SMWE). This role develops, updates, and sustains the SMWE Quality Management System through policies, procedures, and protocols aligned with required industry and third‑party accreditation standards.

Ste. Michelle Wine Estates is the largest wine company in the Pacific Northwest, and among the largest premium wine companies in the U.S. With roots dating back to 1933, the company has maintained a commitment to quality, service, and community engagement. Its portfolio includes Chateau Ste. Michelle, 14 Hands, Columbia Crest, Intrinsic, Liquid Light, Northstar, and Spring Valley Vineyard, distributed in over 100 countries.

Quality Systems Specialist Job Responsibilities

• Ensure ongoing compliance with the Quality Management System and implement relevant QMS procedures.
• Collaborate with management to improve SMWE's Food Safety, Traceability, Pest Prevention, and Sanitation Programs.
• Serve as liaison between document authors, approvers, and reviewers.
• Participate in FDA, corporate, and internal audits, as well as cross‑functional teams.
• Perform quality control review and editing of documents before uploading to the document management system.
• Implement documentation and change control using electronic documentation and change control software.
• Review and analyze proposed changes to controlled documentation.
• Conduct training for new hires on governance processes, document submission requirements, and new or revised policies and procedures.
• Review and help edit technical documents.
• Coordinate customer requests, document review processes, status updates, and milestones through completion.
• Support training activities, track training status for various departments, assist with third‑party document review activities, and coordinate work with adjacent departments as needed.

Position Requirements

• High school diploma/GED plus relevant experience required.
• Bachelor's degree/four‑year degree preferred.
• Must be at least 21+ years of age.
• At least two years of administrative experience required.
• Familiarity with Quality Management Systems, Food Safety regulations, Quality System Requirements, and CAPA processes.
• Experience in an FDA‑regulated and/or manufacturing environment.
• Understanding of documentation systems, document management, and controlled documentation processes.
• Strong ability to prioritize multiple projects, work independently and in a team environment, and balance competing demands in a self‑directed manner.
• Effective communication skills at all levels of the organization, with strong interpersonal skills, superior organizational skills, and excellent attention to detail.
• Excellent working knowledge of Microsoft Office applications and general application software.
• Ability to work in office and manufacturing environments and to work extended hours as needed.
• Ability to lift, push, or pull a minimum of 50 pounds; work with arms extended forward, to the side, or overhead; and sit or stand for extended periods of time, with or without reasonable accommodation.
• History of responsible use of alcohol and other appropriate conduct, as well as fitness to be licensed, permitted, and/or certified by state and/or local regulatory bodies.

Your Compensation

$27.06 - $35.21/hr. based upon relevant experience.

At Ste. Michelle Wine Estates we believe in paying our employees equal pay for equal work. Individual offers are made dependent upon a candidate's prior experience and education level as it pertains to the role.

Benefits of working with Ste. Michelle Wine Estates

• Health Care Coverage including medical, dental, vision & prescription – eligible on date of hire for full‑time employees
• Paid Vacation & Holidays
• 401(k) with Employer Match
• Employee Wine Discounts

Ste. Michelle Wine Estates participates in E‑Verify. E‑Verify is a United States Department of Homeland Security website that allows businesses to determine the eligibility of their employees to work in the United States. Please visit the following website for additional information: https://www.e-verify.gov/about-e-verify/what-is-e-verify

Ste. Michelle Wine Estates is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class. For more information, see the EEOC's "Equal Employment Opportunity is The Law" poster.