Quality Systems Leader (Aerospace/Defense)

Senior Metal Bellows; Sharon (MA); On-site; USD 130,000 - 145,000; Full time

Job summary

Senior Metal Bellows is seeking a Quality Manager to lead and evolve the quality organization and QMS. You will ensure products and processes meet customer, regulatory, and internal standards while guiding the company toward strategic quality goals.

You will report to the Director of Engineering and collaborate across Engineering, Operations, Supply Chain, and other functions to drive a culture of quality, accountability, and customer satisfaction.

Qualifications

• Bachelor's degree in engineering, quality, manufacturing, or a related technical discipline.
• 8+ years of progressive experience in quality engineering, quality assurance, or manufacturing quality, including experience leading quality teams.
• Strong knowledge of Quality Management Systems and AS9100 requirements.
• Demonstrated experience with customer quality, audits, corrective action, root cause analysis, and quality improvement programs.
• Demonstrated ability to assess quality and operational risks, develop effective mitigation strategies, and communicate risks to cross-functional teams and leadership.
• Strong analytical, problem-solving, communication, and organizational skills.

Responsibilities

• Own the effectiveness of the company’s Quality Management System and ensure compliance with AS9100, customer requirements, applicable regulatory requirements and internal standards.
• Establish and monitor quality performance metrics and lead Quality Management Review activities, ensuring quality performance, risks, trends, audit results, customer feedback, and improvement opportunities are effectively communicated to leadership.
• Drive a culture of quality, accountability, and continuous improvement through effective cross-functional partnership.
• Develop and execute a quality improvement roadmap based on quality performance data, trends, and business priorities to eliminate recurring failures and improve quality performance.
• Lead, develop, and coach quality personnel to build a capable, accountable, and high performing team
• Partner with Engineering, Sales, and other functions to ensure customer, government, and regulatory requirements are clearly defined, communicated, incorporated into internal processes, and effectively verified.
• Establish and monitor supplier quality expectations, corrective action processes, and performance metrics. Partner with Supply Chain and Engineering to ensure purchased materials and services meet internal and customer requirements.
• Provide leadership and support to the Calibration and Document Control functions, with an emphasis on continuous improvement, responsiveness, and cross-functional engagement.
• Maintain an effective process for managing and responding to customer complaints, returns, and nonconforming material, including appropriate cross-functional root cause analysis and corrective action. Including Formal MRB decision authority.
• Lead preparation for and execution of internal, customer, regulatory, and third-party audits, ensuring timely response to findings and effective corrective actions.

Skills

Quality Management

AS9100

Leadership

Root Cause

Process Improvement

Cross-functional

Regulatory Compliance

Audits

Analytics

Education

Bachelors in Engineering/Quality

Tools

QMS Software

Statistical Tools

Job description

Senior Metal Bellows is seeking a Quality Manager to lead and evolve the quality organization and QMS. You will ensure products and processes meet customer, regulatory, and internal standards while guiding the company toward strategic quality goals.

You will report to the Director of Engineering and collaborate across Engineering, Operations, Supply Chain, and other functions to drive a culture of quality, accountability, and customer satisfaction.