Quality Systems Lead – ISO/TL9000 & QA Excellence

CTDI; Coatesville (Chester County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Weekly pay

Monthly bonus

Health coverage

Dental coverage

Vision coverage

Paid holidays

Vacation time

Sick time

401(k)

Life insurance

Disability insurance

Employee assistance program

Flexible spending account

Tuition reimbursement

Job summary

CTDI is seeking a Quality Manager to uphold consistent production quality through robust automated quality practices and systems. You will supervise QA activities, drive P&L results, and ensure adherence to SLAs with customers.

Responsibilities include overseeing QC across all stages, developing procedures, and leading ISO/TL 9000 and TL-9000 certifications while mentoring staff and maintaining documentation.

Qualifications

• Minimum 5 years in quality management, ideally in distribution/warehouse.
• Certified ISO Lead Auditor with TL9000/ISO9001 experience.
• Experience auditing processes, reporting deficiencies, and drafting work instructions.
• Strong knowledge of QA systems and regulatory requirements.

Responsibilities

• Oversee comprehensive QC for incoming, in-process, and final testing.
• Develop and optimize procedures and work instructions.
• Lead ISO/TL9000 certification efforts and maintain audits.
• Manage quality metrics, audits, and continuous improvement.
• Collaborate with customers and management to ensure SLAs.

Skills

ISO Lead Auditor

TL9000 ISO9001

Root cause analysis

5Why analysis

Data analysis

MS Office

Presentations

Communication skills

Leadership

Auditing

Education

Bachelor's degree or equivalent

Tools

UKG Kronos

Job description

CTDI is seeking a Quality Manager to uphold consistent production quality through robust automated quality practices and systems. You will supervise QA activities, drive P&L results, and ensure adherence to SLAs with customers.

Responsibilities include overseeing QC across all stages, developing procedures, and leading ISO/TL 9000 and TL-9000 certifications while mentoring staff and maintaining documentation.