Quality Systems Lead – ISO 9001 & Lean Improvements

Thomas Built Buses, Inc.; Tooele (UT); On-site; USD 95,000 - 121,000; Full time

Benefits offered by this job

Annual bonus program

401k with company match

Paid vacation

Holidays

Parental leave

Healthcare plans

Wellness program

Onsite fitness

Tuition assistance

Volunteer time off

Disability plans

Job summary

Daimler Truck North America (DTNA) seeks a seasoned Quality Leader to drive plant-level quality systems and teams. You will ensure ISO 9001 and customer-specific compliance, lead cross-functional projects, and reduce COPQ while improving FPY.

You will supervise quality engineers, inspectors, and technicians, prioritize daily production activities, and coordinate audits. Relentless data-driven improvements and strong stakeholder collaboration are required.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field.
• 5–7 years of progressive manufacturing quality experience.
• 2 years of Team Lead, Project Leadership or Supervisory experience.
• Strong knowledge of ISO 9001 and 14001.
• Experience in manufacturing quality within automotive or heavy-duty industries.
• Knowledge of Lean/Continuous improvement tools and principles.
• Proficiency in root cause analysis methodologies (8D, A3, 5 Whys, etc.)
• Experience with PFMEA, Control Plans, PPAP, SPC, and MSA.
• Ability to analyze and interpret quality data.
• Excellent communication and customer-facing skills.

Responsibilities

• Lead and maintain compliance with ISO 9001 and customer-specific requirements.
• Supervise and develop quality engineers, inspectors, and technicians.
• Decision maker for daily production activities guided by policies and procedures.
• Coordinate resources and set daily priorities to meet business objectives.
• Manage internal and external audits.
• Oversee manufacturing quality processes including SPC, inspection strategies, and quality gates.
• Drive root cause analysis using 8D, A3, and DMAIC methodologies.
• Reduce COPQ and improve FPY.
• Interface with customers on quality concerns and corrective actions.
• Analyze warranty and field failure data to drive improvements.
• Collaborate with cross-functional teams to resolve quality issues.
• Drive continuous improvement and Lean/Six Sigma initiatives.
• Lead cross-functional teams to resolve complex quality issues.
• Allocate resources and set priorities aligned with production goals.
• Develop team capabilities through coaching and performance management, and provide ongoing performance feedback and guidance to direct reports.
• Promote a culture of quality and continuous improvement.

Skills

Quality leadership

Root cause analysis

Data-driven decisions

Cross-functional collaboration

ISO 9001 knowledge

Lean / Six Sigma

Education

Bachelor’s degree in Engineering/Quality/Manufacturing

Tools

PFMEA

Control Plans

PPAP

SPC

MSA

Power BI

Job description

Daimler Truck North America (DTNA) seeks a seasoned Quality Leader to drive plant-level quality systems and teams. You will ensure ISO 9001 and customer-specific compliance, lead cross-functional projects, and reduce COPQ while improving FPY.

You will supervise quality engineers, inspectors, and technicians, prioritize daily production activities, and coordinate audits. Relentless data-driven improvements and strong stakeholder collaboration are required.