Quality Supervisor

Thomas Built Buses, Inc.; Tooele (UT); On-site; USD 95,000 - 121,000; Full time

Benefits offered by this job

Annual bonus program

401k with company match

Paid vacation

Holidays

Parental leave

Healthcare plans

Wellness program

Onsite fitness

Tuition assistance

Volunteer time off

Disability plans

Job summary

Daimler Truck North America (DTNA) seeks a seasoned Quality Leader to drive plant-level quality systems and teams. You will ensure ISO 9001 and customer-specific compliance, lead cross-functional projects, and reduce COPQ while improving FPY.

You will supervise quality engineers, inspectors, and technicians, prioritize daily production activities, and coordinate audits. Relentless data-driven improvements and strong stakeholder collaboration are required.

Qualifications

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field.
• 5–7 years of progressive manufacturing quality experience.
• 2 years of Team Lead, Project Leadership or Supervisory experience.
• Strong knowledge of ISO 9001 and 14001.
• Experience in manufacturing quality within automotive or heavy-duty industries.
• Knowledge of Lean/Continuous improvement tools and principles.
• Proficiency in root cause analysis methodologies (8D, A3, 5 Whys, etc.)
• Experience with PFMEA, Control Plans, PPAP, SPC, and MSA.
• Ability to analyze and interpret quality data.
• Excellent communication and customer-facing skills.

Responsibilities

• Lead and maintain compliance with ISO 9001 and customer-specific requirements.
• Supervise and develop quality engineers, inspectors, and technicians.
• Decision maker for daily production activities guided by policies and procedures.
• Coordinate resources and set daily priorities to meet business objectives.
• Manage internal and external audits.
• Oversee manufacturing quality processes including SPC, inspection strategies, and quality gates.
• Drive root cause analysis using 8D, A3, and DMAIC methodologies.
• Reduce COPQ and improve FPY.
• Interface with customers on quality concerns and corrective actions.
• Analyze warranty and field failure data to drive improvements.
• Collaborate with cross-functional teams to resolve quality issues.
• Drive continuous improvement and Lean/Six Sigma initiatives.
• Lead cross-functional teams to resolve complex quality issues.
• Allocate resources and set priorities aligned with production goals.
• Develop team capabilities through coaching and performance management, and provide ongoing performance feedback and guidance to direct reports.
• Promote a culture of quality and continuous improvement.

Skills

Quality leadership

Root cause analysis

Data-driven decisions

Cross-functional collaboration

ISO 9001 knowledge

Lean / Six Sigma

Education

Bachelor’s degree in Engineering/Quality/Manufacturing

Tools

PFMEA

Control Plans

PPAP

SPC

MSA

Power BI

Job description

Inside the Role Leads and manages plant-level quality systems, processes, and teams to ensure compliance with ISO 9001 and customer-specific requirements. Drives continuous improvement in product quality, manufacturing processes, supplier performance, and customer satisfaction through data-driven decision-making, root cause analysis, and cross-functional collaboration. Ensures alignment of quality strategy with operational objectives, including reduction of defects, warranty claims, and cost of poor quality (COPQ).

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

Salary & Benefits

Position offers a starting salary range of$95,000 - $121,000 USD Pay offered dependent on knowledge, skills, andexperience.

• annual bonus program
• 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age
• starting at 4 weeks paidvacation
• 15 calendar holidays
• 8 weeks paidparental leave
• employee assistance program
• comprehensive healthcare plans and wellnessprograms
• onsite fitness (at some locations)
• tuitionassistance and volunteer paid time off
• short-termand long-term disability plans

What You Drive at DTNA

• Lead and maintain compliance with ISO 9001 and customer-specific requirements
• Supervise and develop quality engineers, inspectors, and technicians
• Decision maker for daily production activities guided by policies and procedures
• Coordinates resources and set daily priorities to meet business objectives
• Manage internal and external audits
• Oversee manufacturing quality processes including SPC, inspection strategies, and quality gates
• Drive root cause analysis using 8D, A3, and DMAIC methodologies
• Reduce Cost of Poor Quality (COPQ) and improve First Pass Yield (FPY)
• Interface with customers on quality concerns and corrective actions
• Analyze warranty and field failure data to drive improvements
• Collaborate with cross-functional teams to resolve quality issues
• Drive continuous improvement and Lean/Six Sigma initiatives
• Lead cross-functional teams to resolve complex quality issues
• Allocate resources and set priorities aligned with production goals
• Develop team capabilities through coaching and performance management, and provide ongoing performance feedback and guidance to direct reports
• Promote a culture of quality and continuous improvement

Knowledge You Should Bring

• Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required
• 5–7 years of progressive manufacturing quality experience
• 2 years of Team Lead, Project Leadership or Supervisory experience
• Strong knowledge of ISO 9001 and 14001
• Experience in manufacturing quality within automotive or heavy-duty industries
• Knowledge of or ability to apply Lean/Continuous improvement tools and principles
• Proficiency in root cause analysis methodologies (8D, A3, 5 Whys, etc.)
• Experience with PFMEA, Control Plans, PPAP, SPC, and MSA
• Ability to analyze and interpret quality data
• Excellent communication and customer-facing skills

Exceptional Candidates Might Have

• Experience with heavy duty truck and powertrain development and/or manufacturing
• Strong leadership experience in a shop floor environment
• Six Sigma Green Belt or Black Belt certification
• Experience with Power BI, SPC software, or similar tools
• Knowledge of warranty systems and field failure analysis
• Experience with OEM customer requirements and APQP processes

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)- Tooele, UT US. Relocation assistance is not available for this position.

Schedule Type

Schedule Type: Onsite At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we’re building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA’s legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future – building a cleaner, safer and more efficient tomorrow for all. That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders Applicants must be legally authorized to work permanently in the country the position is located in at the time of application Final candidate must successfully complete a criminal background check Final candidate may be required to successfully complete a pre-employment drug screen Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status. For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.