Quality Systems & Documentation Specialist

What’s Upstate; Durham (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Wolfspeed is seeking an experienced Business Quality Technician to support documentation for quality processes at our Durham, NC site with collaboration across Quality and Operations. You will help draft PCNs, track status, map CSRs into SOPs, and assist PPAP submissions for customers.

The role emphasizes attention to detail, autonomy, and adherence to quality standards in a fast-paced semiconductor environment, with responsibilities spanning documentation, data analysis, and supplier reporting.

Qualifications

• Associate’s Degree in Quality, Business Engineering Technology, Electronics, or a related technical field with 5+ years’ experience.
• Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams) and Adobe Acrobat Pro.
• Experience in semiconductor, electronics, or regulated manufacturing environment preferred.
• Knowledge of quality systems, semiconductor materials, and semiconductor wafer fabrication preferred.
• Familiarity with quality management systems and documentation practices and experience with IATF 16949, AS9100, or ISO9001 strongly preferred.
• Basic understanding of quality core tools (FMEA, PPAP, APQP, SPC) is a strong plus.
• Excellent communication skills with a keen focus on attention to detail.
• Takes direction well and then can work autonomously on trained tasks. Self‑motivated and takes ownership and accountability for deadlines.

Responsibilities

• Draft documentation related to Product Change Notifications (PCNs) delivered to customers.
• Track status of PCNs to keep customers promptly informed and ensure accurate responses.
• Review and map Customer Specific Requirements (CSRs) into internal SOPs for production lines.
• Support PPAP compilation by collecting, analyzing, and collating quality data packages for customer submission.
• Coordinate, review, and track execution of customer survey requests.
• Assist with Product Compliance requests and supplier data review for status reporting.

Skills

Attention to detail

Documentation skills

Quality systems knowledge

FMEA

PPAP

APQP

SPC

IATF 16949

AS9100

ISO9001

Education

Associate’s Degree in Quality

Tools

Microsoft Office Suite

Adobe Acrobat Pro

Job description

Wolfspeed is seeking an experienced Business Quality Technician to support documentation for quality processes at our Durham, NC site with collaboration across Quality and Operations. You will help draft PCNs, track status, map CSRs into SOPs, and assist PPAP submissions for customers.

The role emphasizes attention to detail, autonomy, and adherence to quality standards in a fast-paced semiconductor environment, with responsibilities spanning documentation, data analysis, and supplier reporting.