QA Technician

What’s Upstate; Durham (NC); On-site; USD 60,000 - 75,000; Full time

Job summary

Wolfspeed is seeking an experienced Business Quality Technician to support documentation for quality processes at our Durham, NC site with collaboration across Quality and Operations. You will help draft PCNs, track status, map CSRs into SOPs, and assist PPAP submissions for customers.

The role emphasizes attention to detail, autonomy, and adherence to quality standards in a fast-paced semiconductor environment, with responsibilities spanning documentation, data analysis, and supplier reporting.

Qualifications

• Associate’s Degree in Quality, Business Engineering Technology, Electronics, or a related technical field with 5+ years’ experience.
• Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams) and Adobe Acrobat Pro.
• Experience in semiconductor, electronics, or regulated manufacturing environment preferred.
• Knowledge of quality systems, semiconductor materials, and semiconductor wafer fabrication preferred.
• Familiarity with quality management systems and documentation practices and experience with IATF 16949, AS9100, or ISO9001 strongly preferred.
• Basic understanding of quality core tools (FMEA, PPAP, APQP, SPC) is a strong plus.
• Excellent communication skills with a keen focus on attention to detail.
• Takes direction well and then can work autonomously on trained tasks. Self‑motivated and takes ownership and accountability for deadlines.

Responsibilities

• Draft documentation related to Product Change Notifications (PCNs) delivered to customers.
• Track status of PCNs to keep customers promptly informed and ensure accurate responses.
• Review and map Customer Specific Requirements (CSRs) into internal SOPs for production lines.
• Support PPAP compilation by collecting, analyzing, and collating quality data packages for customer submission.
• Coordinate, review, and track execution of customer survey requests.
• Assist with Product Compliance requests and supplier data review for status reporting.

Skills

Attention to detail

Documentation skills

Quality systems knowledge

FMEA

PPAP

APQP

SPC

IATF 16949

AS9100

ISO9001

Education

Associate’s Degree in Quality

Tools

Microsoft Office Suite

Adobe Acrobat Pro

Job description

We are seeking an experienced and highly motivated individual for the role of Business Quality Technician at Wolfspeed. This role can be filled at any of the manufacturing locations in Durham, NC; Marcy, NY; Fayetteville, AR, or Belfast, NI. The Business Quality Technician is responsible for preparing and organizing documentation to support the company's quality business processes, collaborating with internal teams within Quality and Operations to track, maintain, and report on processes within the Wolfspeed Quality Management System.

The Day-to-Day

• Work under the direction of quality engineers and with process stakeholders, such as Operations, Quality, Sales, and Project Management, to align and draft documentation related to Product Change Notifications (PCNs) that will be delivered to our customers.
• Track and provide timely updates on the status of all open PCNs to ensure customers are promptly informed, and responses are recorded accurately to enable implementation.
• Work with quality engineering to review, map, and organize Customer Specific Requirements (CSRs) into internal standard operating procedures to ensure compliance across production lines.
• Support PPAP compilation by collecting, analyzing, and collating quality data packages (including FMEAs, Control Plans, MSA, and capability studies) for customer submission.
• Coordinate, review, and track execution of customer survey requests.
• Work together with the engineering team to assist with Product Compliance requests and submissions, both internally and externally, collecting and reviewing supplier data to determine compliance status and reporting to customers.

This Job is Right for You if You Have (Minimum Qualifications)

• Associate’s Degree in Quality, Business Engineering Technology, Electronics, or a related technical field with 5+ years’ experience.
• Knowledge of Microsoft Office Suite (Excel, Word, PowerPoint, Outlook, Teams) and Adobe Acrobat Pro.
• Experience in semiconductor, electronics, or regulated manufacturing environment preferred.
• Knowledge of quality systems, semiconductor materials, and semiconductor wafer fabrication preferred.
• Familiarity with quality management systems and documentation practices and experience with IATF 16949, AS9100, or ISO9001 strongly preferred.
• Basic understanding of quality core tools (FMEA, PPAP, APQP, SPC) is a strong plus.
• Excellent communication skills with a keen focus on attention to detail.
• Takes direction well and then can work autonomously on trained tasks. Self‑motivated and takes ownership and accountability for deadlines. Escalates when help is needed.
• Ability to work in a fast‑paced environment and remains flexible to support changing priorities.
• This role may require additional duties and/or assignments as designated by management.

To put it legally – Wolfspeed is an equal opportunity employer. We recruit, employ, train, compensate and promote regardless of race, sex, religion, color, national origin, disability, age, veteran status, gender identity, sexual orientation and other protected status as required by law.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.