Quality Supervisor, Warehouse & Automotive Ops

Universal Logistics Holdings, Inc.; Lake Orion (MI); On-site; USD 65,000 - 85,000; Full time

Job summary

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., in Lake Orion, Michigan, seeks a hands-on Quality Supervisor to lead quality processes in a high-volume warehouse. You will drive continuous improvement, ensure compliance with quality standards, and mentor the quality team.

Responsibilities include supervising daily quality activities, audits, data analysis, corrective actions, and collaboration with Operations, Materials, and Customer teams to maintain

Qualifications

• 2+ years of leadership experience in quality, warehousing, manufacturing, automotive, or logistics operations.
• Audits, inspections, and root cause investigations experience.
• Quality systems, corrective actions, and process improvement knowledge.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and leadership abilities.

Responsibilities

• Supervise daily quality activities across warehouse and production support operations
• Ensure compliance with customer quality requirements, operating procedures, and work instructions
• Lead quality inspections, audits, and corrective action processes
• Investigate quality concerns, customer complaints, inventory discrepancies, and non-conformance issues
• Analyze quality data and identify trends, root causes, and improvement opportunities
• Develop and implement corrective and preventive action plans
• Partner with Operations, Materials, Maintenance, and Customer teams to resolve quality-related issues
• Monitor KPIs related to quality performance, customer satisfaction, accuracy, and process compliance
• Conduct employee training on quality standards, procedures, and customer expectations
• Ensure all quality documentation, reports, and records are maintained accurately
• Support new program launches, process changes, and continuous improvement initiatives
• Lead internal audits and assist with customer audits as required
• Provide coaching, performance management, and development for quality team members
• Promote a culture focused on accountability, quality, safety, and customer service

Job description

Logistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., in Lake Orion, Michigan, seeks a hands-on Quality Supervisor to lead quality processes in a high-volume warehouse. You will drive continuous improvement, ensure compliance with quality standards, and mentor the quality team.

Responsibilities include supervising daily quality activities, audits, data analysis, corrective actions, and collaboration with Operations, Materials, and Customer teams to maintain