Quality Supervisor: Lead Team & Process Improvement

MasterBrand, Inc.; Illinois; On-site; USD 61,700 - 96,910; Full time

Job summary

MasterBrand Cabinets LLC is seeking a Quality Supervisor to lead the day-to-day Quality Department operations, ensuring products and processes meet established standards and customer requirements.

You will supervise quality auditors, coordinate with production and engineering, and drive corrective actions to reduce defects and improve customer satisfaction while upholding safety and compliance across the plant.

Qualifications

• Associate or bachelor’s degree in engineering, Industrial Technology, Quality, Manufacturing, or a related field.
• Minimum 3 years of manufacturing quality experience.
• Minimum 2 years of supervisory or leadership experience.
• Experience with root cause analysis and corrective action processes.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office applications, including Excel.
• Ability to interpret specifications, drawings, procedures, and quality standards.
• Cabinet, furniture, wood products, or discrete manufacturing experience.
• Experience with Lean Manufacturing or Continuous Improvement methodologies.
• Experience supporting customer audits and regulatory compliance requirements.

Responsibilities

• Lead quality auditors and quality personnel.
• Provide daily directions, coaching, and performance feedback to team members.
• Ensure consistent execution of inspection standards and quality procedures across all manufacturing areas.
• Promote accountability and ownership for quality throughout the facility.
• Lead investigations into quality concerns, customer complaints, and manufacturing defects.
• Facilitate root cause analysis using structured problem-solving methods.
• Implement and monitor corrective and preventive actions.
• Drive continuous improvement initiatives focused on reducing scrap, rework, warranty claims, and defects.
• Utilize quality data and performance metrics to identify improvement opportunities.
• Partner with Production, Engineering, Maintenance, Materials, and Customer Care teams to resolve quality issues.

Skills

Supervisory experience

Root cause analysis

Quality auditing

Communication skills

Excel proficiency

Reading drawings/specs

Lean manufacturing

Manufacturing quality

Problem solving

Education

Associate or bachelor’s degree in engineering etc.

Tools

Microsoft Office

Job description

MasterBrand Cabinets LLC is seeking a Quality Supervisor to lead the day-to-day Quality Department operations, ensuring products and processes meet established standards and customer requirements.

You will supervise quality auditors, coordinate with production and engineering, and drive corrective actions to reduce defects and improve customer satisfaction while upholding safety and compliance across the plant.