Quality Supervisor — Lead CI, ISO Quality & Compliance

Pentair; Ashland (OH); On-site; USD 61,000 - 114,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee stock purchase program

Disability benefits

Life insurance

Critical illness insurance

Parental leave

Tuition reimbursement

Paid time off

Wellness programs

Job summary

Pentair is seeking a Quality Supervisor for the Ashland, OH site. You will lead the Quality Department daily, mentor Quality Technicians, and drive the site’s quality management system and continuous improvement initiatives.

You will collaborate with Operations, Engineering, Supply Chain, and Production to ensure compliance with quality standards and effective corrective actions. The role emphasizes problem solving, root cause analysis, and a culture of accountability to improve product quality

Qualifications

• Bachelor’s degree in engineering, Quality, Manufacturing, or a related field.
• 3+ years of manufacturing quality experience.
• 1+ years of leadership or supervisory experience.
• Experience with quality systems, audits, root cause analysis, and corrective actions.
• Strong problem-solving, organizational, and communication skills.
• Proficiency in Microsoft Office and quality data analysis.
• Working knowledge of ISO 9001 quality management systems.
• Experience with Lean Manufacturing, Six Sigma, SPC, APQP, or PPAP methodologies.
• ASQ certification (CQI, CQT, CQE, or similar).

Responsibilities

• Supervise, coach, and develop a team of Quality Technicians.
• Foster a positive, accountable culture focused on safety, quality, and continuous improvement.
• Develop, coordinate, and maintain training programs for quality personnel and production employees.
• Support employee development through coaching and skills development plans.
• Represent Quality in Managing Daily Improvement (MDI) meetings and other operational reviews.
• Support compliance with ISO requirements and site quality management system standards.
• Ensure effective control and maintenance of documented information, procedures, work instructions, and quality records.
• Conduct and participate in internal quality audits and support external audits as required.
• Assist in the implementation and maintenance of quality policies, procedures, and best practices.
• Monitor adherence to customer specifications and internal quality standards.
• Lead investigations related to internal defects, customer complaints, supplier quality concerns, and process non-conformances.
• Utilize structured problem-solving methodologies including Root Cause Analysis, 5 Why, Fishbone Diagrams, 8D, and PDCA.
• Facilitate corrective and preventive action activities to eliminate recurring issues.
• Partner with cross-functional teams to identify opportunities for process improvement and waste reduction.
• Escalate systemic quality concerns and drive sustainable corrective actions.
• Monitor quality performance throughout operations.
• Support containment activities and disposition of non-conforming materials.
• Ensure inspection plans, testing procedures, and quality controls are effectively implemented.
• Assist with new product launches, engineering changes, and process validation activities.
• Participate in supplier quality improvement efforts and corrective action follow-up.

Skills

Leadership

Problem solving

Quality data analysis

ISO 9001 knowledge

MS Office proficiency

Education

Bachelor's degree in engineering / quality / manufacturing

Tools

APQP/PPAP

SPC

Six Sigma

Job description

Pentair is seeking a Quality Supervisor for the Ashland, OH site. You will lead the Quality Department daily, mentor Quality Technicians, and drive the site’s quality management system and continuous improvement initiatives.

You will collaborate with Operations, Engineering, Supply Chain, and Production to ensure compliance with quality standards and effective corrective actions. The role emphasizes problem solving, root cause analysis, and a culture of accountability to improve product quality