Quality Supervisor - 3rd Shift

Maker's Pride; Michigan City (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in the food manufacturing sector is seeking a Quality Supervisor for the 3rd shift. The role involves overseeing quality assurance processes, leading audits, and mentoring staff to ensure compliance with food safety standards. Candidates should have relevant experience and certifications, along with strong leadership skills.

Qualifications

• 2 years of related work experience in food manufacturing.
• Proficient in MS Office applications.
• Experience with SAP preferred.

Responsibilities

• Lead GFSI initiatives and manage quality assurance systems.
• Conduct audits and maintain compliance with quality standards.
• Coach and mentor QA staff to enhance quality culture.

Skills

Internal Auditing

Influencing Quality Culture behaviors

Procedure/Standard Work generation

Education

PCQI or HACCP Training Certificate

High school level math

Tools

SAP

MS Office Suite

Job description

Join to apply for the Quality Supervisor - 3rd Shift role at Maker's Pride

Responsible for leading and representing Quality on the plant floor and providing direction to maintain the Quality Assurance systems in place. Aids in managing facility internal audits, compliance with GFSI-customer-regulatory requirements, coaching, teaching, mentoring QA staff, and supporting continuous improvement activities in the plant. Work Hours: 10pm-6am.

Job Duties

Duties may include, but are not limited to the following:

• Lead GFSI initiatives and serve as backup to the QA/Sr.QA Manager for all Food Safety & Quality matters.
• Ensure preparation and compliance of all Quality Systems materials and information used in audits.
• Participate and sometimes lead audits with companies, agencies, and auditors for the site team.
• Perform and maintain risk assessments for new materials entering the facility.
• Execute and lead RCA-CAPAs following corporate and site policies.
• Investigate consumer complaints and monitor corrective action effectiveness.
• Maintain and monitor the Quality Notification (QN) or similar supplier incident system to close out issues.
• Generate, review, and close incident reports related to FSQA.
• Coach, teach, and mentor QA staff to strengthen contingency planning.
• Assist in staffing schedules and provide feedback for QA staff performance reviews.
• Support management of commercialization projects from a quality perspective to ensure specifications are met.
• Advise commercialization and production teams on process specifications, capabilities, and customer requirements, including recipes and sensory aspects.
• Oversee Document & Record Control programs related to FSQA.
• Assist QA Manager and commercialization teams in integrating customer and compliance requirements into internal specifications.
• Participate actively in Hearthside Production System activities (Drumbeat, Weekly KPI, Tiered Auditing, etc.).
• Participate in sensory and product evaluation tests as required.
• Serve as primary Quality liaison during test, proof of concept, and initial production runs.
• Track action items from test runs through to closure.
• Assist in monitoring sanitation activities, including verification of MSS, PEM, non-PEM swabbing, and pre-operational inspections.
• Coordinate QA and Production training related to FSQA requirements and initiatives.
• Participate in off-shift training, performance verification, and plant meetings.
• Perform other duties as assigned.

Knowledge Of

Required Competencies & Knowledge:

• PCQI or HACCP Training Certificate
• Knowledge and experience with SAP preferred
• GFSI certification a plus
• Basic RCA and CAPA tools

Skill In

• Internal Auditing
• Influencing Quality Culture behaviors
• Procedure/Standard Work generation

Ability To

• Communicate effectively both verbally and in writing
• Recognize food safety & quality gaps and develop plans to address them
• Manage multiple projects simultaneously
• Investigate complaints and incidents with minimal oversight
• Influence Quality Culture behaviors
• Work collaboratively across departments
• Be accurate and detail-oriented
• Work independently with minimal supervision

Proficiency In

• MS Office Suite, SAP a Plus
• High school level math

Work Environment

• Frequent exposure to production environments including noise, dust, heat, cold, moving machinery, forklifts, and slippery floors.
• Ability to work in hot or cold temperatures depending on the site (Bakery vs. Fresh).
• Communicate effectively in English, both written and verbal.
• Handle daily employee issues.
• Travel up to 10% is possible.

Physical Requirements

• Reaching with hands and arms throughout the shift.
• Use of hands and fingers.
• Seeing, hearing, and talking.
• Frequently sitting; occasionally walking, climbing, and/or balancing.
• Lift and carry up to 20 lbs.
• Walk up to 400 yards to work and break areas.

Minimum Qualifications

• 2 years of related work experience, including supervising and leading a quality and food safety staff in a food manufacturing environment.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• SAP experience.

Maker's Pride is an Equal Opportunity Employer.