Quality Supervisor

Technimark; El Paso (TX); On-site; USD 65,000 - 85,000; Full time

Job summary

Technimark in El Paso, TX, seeks a QA Supervisor to lead quality assurance in a fast-paced molding environment. You will train staff, oversee inspections, review quality records, and drive continuous improvement across operations.

The role requires 3+ years of supervisory experience, strong leadership, and the ability to read blueprints and production schedules. Bilingual English/Spanish preferred, with a focus on customer satisfaction and compliance.

Qualifications

• Bachelor's degree or higher.
• Minimum 3 years of supervisory experience.
• Strong leadership and organizational skills.
• Proficient in reading drawings, blueprints and production schedules.
• Ability to analyze data and drive root cause investigations.
• Fluent English; bilingual (English/Spanish) preferred.

Responsibilities

• Ensure plant conformance with validated processes and customer requirements.
• Train and assess competency of personnel for inspections.
• Review and approve Device History Records by quality personnel.
• Audit inspections and manufacturing processes for compliance.
• Identify and implement process improvements.
• Facilitate investigations into customer complaints.
• Coordinate communication among operations, engineering, quality and customers.
• Segregate, control and disposition non-conforming product.
• Provide quality training as needed.
• Maintain control of production quality records.
• Lead root cause analysis and corrective actions.
• Support internal and external audits.
• Exercise data collection and SPC studies when needed.
• Look for opportunities to improve the quality system.
• Lead improvement projects.
• Assist in evaluating customer specifications and procedures.
• Manage activities related to MCI’s and QS’s.

Skills

Microsoft Office

Technical writing

Injection molding

Leadership

Multitasking

Analytical thinking

Documentation reading

Communication

Reading blueprints

Problem solving

Bilingual: English/Spanish

Education

Bachelor's degree

Tools

MS Office Suite

Job description

Essential Duties & Responsibilities

• Ensure plant conformance with validate processes and customer requirements and expectations.
• Train and assess the competency of personnel to effectively perform all required inspections to identify non confirming product.
• Train and assess competency of the proper review and approval of Device History Records by quality personnel.
• Audit inspections to ensure they continue to be performed in accordance with internal or customer driven requirements.
• Audit manufacturing processed to identify areas of improvement.
• Communicate, identify, and facilitate investigations into customer complaints issues.
• Facilitate communication between operations, engineering, quality and customer (where appropriate) to optimize continuous improvement and issue resolution results.
• Segregation, control and disposition of non-conforming product.
• Identify, recommend and perform quality training as needed.
• Ensure maintenance and control of production quality records.
• Audit root cause and corrective actions resulting from process control variances.
• Supports the appropriate team personnel in the investigation of root causes and corrective action of internal rejects, corrective/preventive action, out of control SPC points, and customer complaints.
• Identify needs for SPC and statistical studies and perform as necessary.
• Continually study the existing quality system and make recommendations for improvements.
• Perform improvements projects as identified.
• Facilitate site 3rd party audits and internal audits.
• Support in evaluation of customer specification and procedures.
• Manage all activities related to the MCI’s and QS’s.

Knowledge | Experience | Skills

• Knowledge in Microsoft Office tools
• Technical writing
• Understanding of injection molding process preferred
• 3+ Years supervisory experience
• Leadership skills
• Multi-task in fast-paced environment, manage multiple tasks and changing priorities using strong organization and prioritization skills
• Quickly understand concepts and think through possible solutions and implications
• Read and interpret quality and specification data with an understanding of company policies, procedures, and internal controls
• Effectively present information and respond to questions from groups of managers and colleagues
• Read, analyze and interpret documents such as drawings, blueprints, and production schedules
• Strong analytical and troubleshooting/problem solving skills with an emphasis on attention to detail balanced with a big picture focus and ability to work cooperatively with others. Collects and researches data, designs work flows, and procedures
• Computer Skills; spreadsheet, word processing, and electronic mail systems.
• Bilingual: English/Spanish preferred

#INDHP

Qualifications

Education

Required

Bachelors or better.

Experience

Required

3

Equal Opportunity Employer
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