Quality Supervisor

Amcor; Des Moines (IA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical plan

Flexible time off

Company holidays

Well-being program

HSA/FSA

Life insurance

Parental leave

Retirement match

Tuition reimbursement

Discretionary bonus

Job summary

Amcor is seeking a quality systems professional to support manufacturing operations in Des Moines, IA. You will manage the quality lab, investigate complaints, and drive cost-saving projects while ensuring GMP compliance and effective audits.

Responsibilities include maintaining notification systems, coordinating audits, and leading cross‑functional teams to improve processes and product quality. A relevant degree and 3+ years of manufacturing experience are preferred.

Qualifications

• Degree in industrial/manufacturing application or quality assurance preferred.
• 3+ years’ experience in manufacturing, preferably in blown film, flexo printing, and/or adhesive lamination.
• Quality related experience preferred.
• Acquire green belt status, as a minimum.
• Effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions.
• Collaboration and influencing of peers, production staff and leadership.
• Strong customer service focus.
• Strong team leadership with ability to manage, coach, and develop people, talent and skills.
• Demonstrate energy, empowerment and execution.

Responsibilities

• Manage and guide the quality lab staff.
• Oversee day-to-day activities in the quality lab.
• Investigate internal and external complaints and drive root-cause analysis.
• Initiate and supervise waste/scrap reduction projects.
• Lead cost saving projects and justify improvements.
• Generate reports and presentations for process improvement.
• Support customer-driven initiatives.
• Participate in external audits (customer and 3rd‑party audits).
• Participate in internal GMP and quality system audits.
• Maintain notification systems with accurate entries and timely closure.
• Ensure accurate returned-goods valuation and disposition tracking.
• Attend daily internal notification meetings.
• Guide the Notification Coordinator and coordinate backup coverage.
• Adhere to health, GMP and safety policies as safety leader.
• Enforce all company policies and procedures.
• Perform other duties as required.

Skills

Manufacturing experience

Quality assurance

Green belt

Effective communication

Problem solving

Team leadership

Customer service

Collaboration

Decision making

Energy and execution

Education

Bachelors in industrial/manufacturing or QA preferred

Job description

Job Description

Provide quality system support to manufacturing operations to ensure high quality products are shipped to customers.

Responsibilities

• Manage and provide guidance to the quality lab staff.
• Responsible for the management of the day‑to‑day activities in the quality lab.
• In‑depth investigation and problem solving on internal and external complaints.
• Initiate and supervise waste/scrap reduction projects.
• Initiate and supervise cost savings projects.
• Generate reports and presentations to be used for process improvement or cost justifications.
• Assist with resolving internal and external issues during trials.
• Support customer‑driven initiatives.
• Participate in external audits (customer and 3rd‑party audit facilities such as FSSC 22000, IMS, etc.). This includes arranging audits, training, preparation, issue close‑out, reporting, tracking, and escalation of findings.
• Participate in internal audits (quality system and GMP). This includes arranging audits, training, preparation, issue close‑out, reporting, tracking, and escalation of findings.
• Administrate and maintain the internal, supplier, and customer notification system, ensuring accurate and up‑to‑date entries.
• Take necessary steps to ensure notifications are addressed and closed‑out in a timely manner.
• Ensure accurate returned‑goods valuation and management; track material dispositions and follow‑up if dispositions are not made within a reasonable time.
• Participate in the daily internal notification meetings.
• Provide direction and guidance to the Notification Coordinator, set and monitor duty priorities, reassign duties, and coordinate backup activities during out‑of‑office periods.
• Adhere to all relevant health, GMP and safety policies, acting as a safety leader and ensuring all work activities comply with Amcor safety and GMP requirements.
• Facilitate and enforce all company policies and procedures as outlined and defined.
• Perform all other duties and/or projects as required.

Qualifications

• Degree in industrial/manufacturing application or quality assurance preferred.
• 3+ years’ experience in manufacturing, preferably in blown film, flexo printing, and/or adhesive lamination.
• Quality related experience preferred.
• Acquire green belt status, as a minimum.
• Effective communication skills to execute quality programs and communicate with employees at all levels of the plant.
• Exceptional problem solving and analytical skills with the ability to make quick and appropriate decisions.
• Collaboration and influencing of peers, production staff and leadership.
• Strong customer service focus.
• Strong team leadership with ability to manage, coach, and develop people, talent and skills.
• Demonstrate energy, empowerment and execution.

Benefits

• Medical, dental and vision plans.
• Flexible time off, starting at 80 hours paid time per year for full‑time salaried employees.
• Company‑paid holidays starting at 8 days per year (may vary by location).
• Well‑being program & Employee Assistance Program.
• Health Savings Account/Flexible Spending Account.
• Life insurance, AD&D, short‑term & long‑term disability, and voluntary benefits.
• Paid parental leave.
• Retirement savings plan with company match.
• Tuition reimbursement (dependent upon approval).
• Discretionary annual bonus program (initial eligibility dependent upon hire date).

Equal Opportunity Employer

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.