Quality Strategy Director - Lead Compliance & Improvement

Express Employment Professionals - Cincinnati East; Mentor (OH); On-site; USD 110,000 - 170,000; Full time

Job summary

Express Employment Professionals - Cincinnati East is seeking an experienced Quality Assurance Manager/Director of Quality to provide strategic leadership and oversight of company-wide quality management programs. This role partners with executive leadership to align quality objectives with business goals and customer expectations.

The position leads development and continuous improvement of quality systems, drives audit programs, and manages cross-functional teams to optimize efficiency,

Qualifications

• Bachelor’s degree in quality, engineering, business, operations, or a related field.
• 7+ years of progressive quality leadership experience.
• Strong knowledge of quality management systems, auditing processes, compliance standards, and continuous improvement methodologies.
• Experience leading quality programs, managing teams, and driving organizational change.
• Proven ability to develop performance metrics and utilize data to support decision-making.
• Strong project management, communication, and leadership skills.
• Proficiency with Microsoft Office and quality-related software systems.

Responsibilities

• Develop and implement the organization’s quality strategy and long-term vision.
• Lead quality initiatives focused on improving efficiency, consistency, compliance, and performance.
• Manage quality-related activities, priorities, and resources across the organization.
• Develop, maintain, and improve quality systems, procedures, policies, work instructions, and related documentation.
• Lead internal and external audit programs and ensure ongoing compliance with applicable standards and requirements.
• Drive continuous improvement initiatives and corrective/preventive action programs.
• Collaborate with leadership and operational teams to identify opportunities for process improvement and risk reduction.
• Establish and monitor quality performance metrics, reporting, and KPIs.
• Maintain calibration, inspection, testing, and evaluation programs as applicable.
• Prepare and present quality reports, trends, recommendations, and improvement plans to leadership.
• Foster a culture of accountability, collaboration, and quality ownership throughout the organization.
• Support customer and stakeholder relationships by ensuring quality expectations are met or exceeded.

Skills

Leadership

Project management

Communication

Education

Bachelors degree in related field

Tools

Microsoft Office

Quality software systems

Job description

Express Employment Professionals - Cincinnati East is seeking an experienced Quality Assurance Manager/Director of Quality to provide strategic leadership and oversight of company-wide quality management programs. This role partners with executive leadership to align quality objectives with business goals and customer expectations.

The position leads development and continuous improvement of quality systems, drives audit programs, and manages cross-functional teams to optimize efficiency,