Quality Process Manager Systems & Audits

Vertiv; Pelzer (SC); On-site; USD 95,000 - 135,000; Full time

Job summary

Vertiv is seeking a Quality Process Manager Systems & Audits in the Americas to lead the QMS strategy across multiple manufacturing sites. You will drive ISO 9001 compliance, manage regional audits, and partner with plant leaders to close audit findings and strengthen CAPA.

The role emphasizes cross-functional collaboration with Operations, Engineering, and Global Quality, with an emphasis on continuous improvement and scalable quality solutions across the network.

Qualifications

• Bachelor's degree required in engineering/quality/manufacturing/business.
• ISO 9001 experience and audits across manufacturing environments required.
• 3+ years leading multi-site or regional quality system initiatives.
• Experience implementing ISO 9001 and CAPA processes.
• Must be able to travel up to 50%.

Responsibilities

• Lead the QMS strategy and continuous improvement across the Americas.
• Develop and execute the regional audit program (quality system and manufacturing process audits).
• Drive ISO 9001 compliance and standardize quality processes across multiple sites.
• Collaborate with plant leaders to resolve audit findings and improve CAPA.
• Analyze trends, identify risks, and implement quality improvements.
• Lead management reviews and support integration for new facilities and initiatives.
• Train and mentor internal auditors and quality teams.
• Collaborate with Operations, Engineering, Supply Chain, and Global Quality to deliver scalable quality solutions.

Skills

Leadership

Cross-functional collaboration

Auditing

Quality improvement

Travel up to 50%

Education

Bachelor's degree in Engineering/Quality/Manufacturing/Business

ISO 9001 Lead Auditor certification

ASQ CQA/CQE certification

Tools

ISO 9001 QMS (eQMS/PowerQMS)

Job description

Job Description

Shape the Future of Quality Across the Americas

At Vertiv, we're powering the world's most critical digital infrastructure. As the Quality Process Manager Systems & Audits, you'll help build the quality systems that support our global manufacturing network, ensuring our products meet the highest standards of performance, reliability, and customer satisfaction.

If you're passionate about driving continuous improvement, partnering with manufacturing teams, and transforming quality into a competitive advantage, we'd love to meet you.

What You’ll Do

• Lead the Quality Management System (QMS) strategy and continuous improvement across the Americas.
• Develop and execute the regional audit program, including quality system and manufacturing process audits.
• Drive ISO 9001 compliance and standardize quality processes across multiple manufacturing sites.
• Partner with plant leaders to resolve audit findings, strengthen corrective actions (CAPA), and improve operational performance.
• Analyze trends, identify risks, and implement improvements that elevate quality and customer satisfaction.
• Lead management reviews and support quality system integration for new facilities and business initiatives.
• Train and mentor internal auditors and quality teams while promoting a culture of accountability and continuous improvement.
• Collaborate with Operations, Engineering, Supply Chain, and Global Quality to deliver consistent, scalable quality solutions.

What You’ll Bring

Required Qualifications

• Bachelor's degree in Engineering, Quality, Manufacturing, Operations, Business, or a related field.
• 7+ years of experience in quality systems, quality assurance, compliance, or auditing within a manufacturing environment.
• 3+ years leading multi-site or regional quality system initiatives.
• Experience implementing and maintaining ISO 9001 Quality Management Systems.
• Experience conducting internal quality system and manufacturing process audits.
• Experience with CAPA, root cause analysis, and quality system documentation.
• Ability to travel up to 50%.

Preferred Qualifications

• ISO 9001 Lead Auditor certification.
• ASQ Certified Quality Auditor (CQA) or Certified Quality Engineer (CQE).
• Lean Six Sigma Green Belt or Black Belt.
• VDA 6.3 Process Auditor certification.
• Experience with PowerQMS or another enterprise Quality Management System (eQMS).
• Experience supporting multi-site manufacturing operations and quality system integration.

Why Vertiv?

At Vertiv, your work has a global impact. You'll collaborate with talented teams across the Americas, influence how quality is delivered across our manufacturing network, and help build the systems that power the technologies the world depends on every day. If you're ready to make a measurable impact, we want to hear from you.

THE VERTIV OPPORTUNITY

The successful candidate will embrace Vertiv's Core Principles & Behaviors to help execute our Strategic Priorities.

Our Core Principles:

Safety | Integrity | Respect | Teamwork | Inclusion

Our Strategic Priorities

• High-Performance Culture
• Customer Focus
• Operational Excellence
• Innovation
• Financial Strength

Vertiv Behaviors

• Own it
• Act with urgency
• Foster a customer-first mindset
• Think big and execute
• Lead by example
• Drive continuous improvement
• Learn and seek out development
• Promote transparent & open communication

About Vertiv

Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers' vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today's data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail].