Manufacturing Quality Manager

Vertiv; Austin (TX); On-site; USD 120,000 - 150,000; Full time

Job summary

Vertiv is seeking a Quality Manager to implement and maintain quality management systems, leading a team of professionals to drive quality excellence across the organization. You will ensure products and services meet the highest standards while collaborating with cross-functional partners and the Regional Quality Organization to identify improvements and drive continuous quality initiatives.

The role requires deep QA knowledge, leadership experience, and the ability to analyze data to drive

Qualifications

• Minimum 12 years of experience in quality, or a related field.
• At least 4 years in a leadership or managerial role.
• Proven track record of driving metric improvements using Pareto analyses and quality management systems in manufacturing.
• Strong knowledge of quality assurance principles, methodologies, and tools (receiving inspection, MRB, statistical analysis, risk management).
• Experience leading 8D-based Root Cause and Corrective Actions.
• Strong analytical skills with ability to report results using PowerPoint and BI.
• Experience developing FMEA’s and control plans.
• Experience leading cross-functional teams and driving continuous improvement.

Responsibilities

• Develop facility improvement plan and drive its execution with site leadership.
• Lead a team of quality professionals, providing guidance, training, and support.
• Develop and implement QMS best practices to ensure compliance with standards and customer expectations.
• Establish and maintain QA processes for product development, manufacturing, and delivery.
• Collaborate with manufacturing, engineering, and service to identify quality issues and implement CAPAs.
• Conduct audits of quality management systems to ensure regulatory compliance and workmanship.
• Develop, maintain, and analyze quality data and KPIs; report status in Site Leadership Reviews and Monthly Operation Reviews.
• Champion a culture of quality excellence and continuous improvement.
• Communicate effectively with customers regarding issues and product performance.

Skills

Quality management

Root Cause Analysis (8D)

Statistical analysis

Problem solving

Cross-functional leadership

PowerPoint & BI

FMEA & control plans

Process improvement

Communication skills

Metrology & measurement

Education

BA/BS in related field

Advanced degree

Tools

Power BI

MES systems

Job description

JOB DESCRIPTION

The Quality Manager will be responsible for implementing and maintaining quality management systems, processes, and procedures to ensure that our products/services meet the highest standards of quality and reliability. The Quality Manager will lead a team of quality professionals in efforts to drive Quality Excellence within area of responsibility while working closely with cross-functional partners and the Regional Quality Organization to identify areas for improvement and drive continuous quality improvement initiatives throughout the organization.

Position Summary

The Quality Manager will be responsible for implementing and maintaining quality management systems, processes, and procedures to ensure that our products/services meet the highest standards of quality and reliability. The Quality Manager will lead a team of quality professionals in efforts to drive Quality Excellence within area of responsibility while working closely with cross-functional partners and the Regional Quality Organization to identify areas for improvement and drive continuous quality improvement initiatives throughout the organization.

Responsibilities

• Develop facility improvement plan. Drive execution of the plan in conjunction with the site leadership team.
• Lead a team of quality assurance professionals, providing guidance, training, and support to ensure effective execution of quality assurance activities.
• Develop and implement comprehensive quality management system best practices to ensure compliance with industry standards and customers’ expectations.
• Establish and maintain quality assurance processes and procedures for all aspects of product/service development, manufacturing, and delivery.
• Collaborate with cross-functional teams, including manufacturing, engineering, and service, to identify quality issues and implement corrective and preventive actions.
• Conduct regular audits and assessments of quality management systems and processes to identify areas for improvement and ensure compliance with regulatory requirements and workmanship standards.
• Develop, maintain, and analyze quality data and metrics to track performance trends, identify root causes of quality issues, and develop strategies for improvement. Report out status of KPIs and corrective action plans in various meetings, including Site Leadership Reviews and Monthly Operation Reviews.
• Champion a culture of quality excellence throughout the organization, fostering collaboration, accountability, and a commitment to continuous quality improvement.
• Assure consistent, professional, and effective communication with customers regarding issues and product performance.

Minimum Job Qualifications

• BA, BS or equivalent experience in related field; advanced degree preferred.
• Minimum of 12 years of experience in quality, or a related field, with at least 4 years in a leadership or managerial role.
• Proven track record of driving metric improvements by utilizing paretos and utilizing quality management systems in a manufacturing or production environment.
• Strong knowledge of quality assurance principles, methodologies, and tools, including receiving inspection, MRB, statistical analysis, and risk management.
• Direct and relative experience conducting Root Cause and Corrective Actions using 8D problem solving or similar techniques.
• Strong analytical and problem-solving skills, with the ability to analyze complex data, identify trends and patterns, and develop effective solutions. Ability to report results using PowerPoint and BI.
• Direct and relative experience developing FMEA’s and control plans.
• Experience leading cross-functional teams and driving continuous improvement initiatives.
• Excellent communication, leadership, and people skills, with the ability to influence and collaborate effectively at all levels of the organization.

Preferred Qualifications

• Working knowledge of metal cutting, waterjets, and CNC machines.
• High degree of knowledge with brazing and welding.
• Expertise in metrology and measurement equipment.
• Working knowledge of MES systems and traceability.
• Knowledge of quality assurance principles, methodologies, and tools, including statistical analysis, root cause analysis, and risk management.
• Experience leading cross-functional teams and driving continuous improvement initiatives (i.e. Kaizen events)
• Certification in quality management (e.g., Six Sigma, Lean, ASQ) and Lean Six Sigma Green/Black Belt.

Physical Requirements

• Frequent standing
• Occasional kneeling, bending, stooping

ENVIRONMENTAL DEMANDS

• Ability to work around elevated temperatures.

Travel Time Required

• Travel required, approximately 10-20%.

I am the successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS

• Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote Transparent & Open Communication

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in revenue, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer.

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [e-mail]. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers.

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

About The Team

Work Authorization

No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.