Quality Technician- 1st shift

Vertiv; Anderson (SC); On-site; USD 50,000 - 75,000; Full time

Job summary

Vertiv is seeking a Quality Assurance professional to uphold and improve manufacturing processes. You will apply NCR and 8D methodologies, audit daily activities, manage non-conformances, and coordinate with engineering, production, safety, and suppliers to ensure product quality.

Ideal candidates have 3–5 years in advanced QA roles, strong measurement tool experience, and relevant Lean/Six Sigma training. Travel to vendors/clients may be required and SOP documentation is essential.

Qualifications

• High school diploma or GED required.
• 3–5 years in a technical QA role in manufacturing preferred.
• 3–5 years in quality document control preferred.
• 3–5 years of experience using measuring tools (calipers, micrometers, tapes) for quality checks.
• Willing to learn the full production-line process.
• Lean manufacturing or Six Sigma training preferred.
• Excellent verbal and written communication; strong attention to detail.
• Ability to work under pressure and manage resources as needed.
• Team player with ability to plan and organize responsibilities.

Responsibilities

• Maintain positive attitude toward targets on reliability, safety, quality and productivity.
• Use NCR process and 8D approach to build quality into processes.
• Internally audit daily activities to identify non-conformances needing correction.
• Initiate, manage, and close NCRs promptly.
• Escalate complex issues to QA Engineers as needed.
• Measure cost of poor quality and monitor customer complaints.
• Manage external complaints and RGA handling.
• Transfer NCR actions to FMEA controls and update group plans.
• Ensure staff are trained and follow SOPs for quality products.
• Identify opportunities to embed quality into products and processes.
• Liaise with engineering, production, safety, and vendors for compliance.
• Drive COPQ reduction and continuous improvements.
• Develop fully documented SOPs for all activities.
• Deliver training for new quality improvements.
• Feedback from first and second party MS audits is controlled.

Skills

Attention to detail

Quality assurance

Auditing

Data analysis

Communication

Teamwork

Documentation

Reading drawings

Education

High school diploma or GED

Quality certifications (Lean Six Sigma)

Tools

Microsoft Word

Microsoft Excel

SPC (Statistical Process Control)

Calipers/Micrometers

Job description

Responsibilities

• Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Utilize the NCR process and 8D approach to building quality into the processes including but not limited to:
• Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
• Expeditiously Initiate, Manage-by-Priority, and Close out NCR’s.
• Escalate repeated non-conformances or advanced level problems to QA Engineers.
• Measures cost of poor quality and number of customer complaints
• Manages external complaints and handles RGA’s.
• Transfers all NCR corrective actions to FMEA critical controls and adds those controls to Groups control plan.
• Ensures all associates in respective area are competently trained and practicing proper operating procedures to ensure a quality product is passed through all stations.
• Identifies opportunities to builds quality into the products and processes.
• Liaise closely with engineering, production, safety, vendors to ensure product compliance.
• Engage in any improvements which seek to drive the COPQ down.
• Assist development of a fully documented SOP’s for all activities within the organization.
• Deliver training for any new quality improvement
• Controls feedback from first and second party MS audits.

JOB DESCRIPTION

• Maintain positive, progressive, and productive attitude toward plant targets and objectives regarding reliability, accountability, safety, integrity, quality, and productivity as a unified goal.
• Utilize the NCR process and 8D approach to building quality into the processes including but not limited to:
• Internally Audit daily work activities within the organization to identify non-conformances in process that require sustained correction.
• Expeditiously Initiate, Manage-by-Priority, and Close out NCR’s.
• Escalate repeated non-conformances or advanced level problems to QA Engineers.
• Measures cost of poor quality and number of customer complaints
• Manages external complaints and handles RGA’s.
• Transfers all NCR corrective actions to FMEA critical controls and adds those controls to Groups control plan.
• Ensures all associates in respective area are competently trained and practicing proper operating procedures to ensure a quality product is passed through all stations.
• Identifies opportunities to builds quality into the products and processes.
• Liaise closely with engineering, production, safety, vendors to ensure product compliance.
• Engage in any improvements which seek to drive the COPQ down.
• Assist development of a fully documented SOP’s for all activities within the organization.
• Deliver training for any new quality improvement
• Controls feedback from first and second party MS audits.

Qualifications

• Minimum of High school diploma or GED
• 3-5 years' experience working in an advanced technical QA position in a manufacturing environment preferred.
• 3-5 years' experience quality related document control preferred.
• 3-5 years' experience using measuring tools (calipers, micrometers, and/or tape measures) to do in-depth quality checks.
• Must be willing to learn the entire process of the production line where you are assigned
• Quality related certifications and training highly preferred (Lean Manufacturing, Six Sigma, Kaizen, etc.)
• Excellent communication skills, both verbal and written, and strong attention to detail.
• Ability to handle pressure and request resources when necessary.
• Ability to work as a member of a team in a team-oriented environment.
• Ability to plan and organize your responsibilities according to needs of the company
• Ability to make decision and self-pace your work. Strong prioritization skills.
• Demonstrated tenacious problem-solving ability in an organized manner using 8D/NCR methodology.
• Experience with Data Collection and SPC.
• Ability to read engineering drawings and measure or test product to determine conformance.
• Trained on Internal Auditor.
• Proficient in Microsoft Word and Excel. Teachable to grow reporting skills.
• Ability to occasionally travel to vendors and clients to handle NCR’s.
• Ability to interact with multiple people at different levels to include but not limited to upper management, production, engineering, clients, and vendors to creatively resolve quality issues.
• Must act in the best interest of E&I to clients and suppliers.

PHYSICAL & ENVIRONMENTAL DEMANDS

Due to the nature of our work, Team Members may be required to lift 50 lbs. on a regular basis, carry objects over distance, bend/twist, squat, climb ladders, sit or stand for extended periods of time, use tools requiring manual dexterity, and may be required to operate powered industrial equipment.

Time Travel Required

• 10%

OUR CORE PRINCIPALS

• Safety
• Integrity
• Respect
• Teamwork
• Diversity & Inclusion

OUR STRATEGIC PRIORITIES

• Customer Focus
• Operational Excellence
• High-Performance Culture
• Innovation
• Financial Strength

OUR BEHAVIORS

• Own It
• Act With Urgency
• Foster a Customer-First Mindset
• Think Big and Execute
• Lead by Example
• Drive Continuous Improvement
• Learn and Seek Out Development
• Promote Transparent & Open Communication

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $8 billion in sales, a strong customer base and global reach in nearly 130+ countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability.

Work Authorization

Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.