Quality Specialist: Root-Cause Problem Solver

Oldcastle BuildingEnvelope; Dallas (TX); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Industry competitive benefits

PTO and floating holidays

Pay for performance

Training and development

Job summary

Oldcastle BuildingEnvelope in Dallas is seeking a detail-oriented Quality Inspector to own MDR investigations, drive root-cause analysis with operators and supervisors, and ensure timely corrective actions on customer concerns.

You will monitor daily processes, perform quality audits, read engineering drawings, and support documentation modernization while collaborating with the metal-processing team to uphold safety and product standards.

Qualifications

• Excellent written & oral communication skills.
• Ability to work independently with minimal supervision and maintain quality standards.
• Capable of working under pressure addressing customer complaints/MDRs.
• Ability to read die and/or engineering drawings, blueprints, tolerances & specifications.
• Strong Microsoft Office skills, especially Excel, with data entry & analysis.
• Must lift up to 50 pounds occasionally.
• Experience with Epicor, SAP or similar ERP/quality systems.
• Defect-tracking system experience.
• Blueprint-reading experience specific to building products, doors/frames, curtainwall, or glazing.

Responsibilities

• Own MDR investigation & resolution, root-cause analysis and corrective actions with operators & supervisors.
• Monitor daily processes & material while auditing quality checks.
• Assist with addressing reported internal quality issues.
• Gather, enter & analyze process data to create reports that facilitate improvement.
• Analyze and assist with problem solving, root cause analysis & corrective actions; participate in implementation of corrective actions with process owners.
• Serve as the calm, credible go-to for accept / rework / reject decisions on nonconforming material on the shop floor.
• Help modernize the plant's quality inspection documentation.
• Coordinate tracking and follow-up on any rejected order, discrepancy, MDR, or complaint.
• Partner informally with the metal-processing side's Quality Specialist to share best practices across the campus.

Skills

Excellent written & verbal comms

Independent work ethic

Under pressure handling

Blueprint reading

MS Excel & data analysis

ERP/quality systems (Epicor, SAP)

Tools

Epicor

SAP

Job description

Oldcastle BuildingEnvelope in Dallas is seeking a detail-oriented Quality Inspector to own MDR investigations, drive root-cause analysis with operators and supervisors, and ensure timely corrective actions on customer concerns.

You will monitor daily processes, perform quality audits, read engineering drawings, and support documentation modernization while collaborating with the metal-processing team to uphold safety and product standards.