Quality Specialist - ISO & Lean Process Improvement

Eagle Supply & Plastics, Inc; Appleton (WI); Presencial; USD 36.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Gain-sharing program

Team-oriented environment

Peer feedback at 6/12 months

Steady growth opportunities

Descripción de la vacante

Eagle Performance Plastics is seeking a dedicated Quality Specialist to join our Wisconsin team. This role focuses on responding to customer complaints, managing inspection documents, and maintaining measurement gauges to support ISO standards and our QMS.

You will collaborate with the quality manager and cross-functional teams, perform root cause analyses, prepare PPAPs/FAIs, and ensure documentation stays current with customer requirements and internal procedures.

Formación

• 3–5 years experience in a quality role preferred.
• Knowledge and experience with ISO 9001:2015 preferred.
• Experience with process improvements in a manufacturing environment.
• Intermediate skills with Microsoft Office products.

Responsabilidades

• Respond to Customer Complaints internally completing root cause analysis, corrective and preventative actions.
• Creates jobs, sales orders and shippers in Plex with relation to defect products (via customer return) as needed.
• Updates and modifies Control Plans and Part information as requested or in response to defect products.
• Generates special inspection documents for customers as requested for PPAPs, FAIs and other requests as necessary.
• Reviews damaged gauges for repair and facilitates calibrations with the assistance of outside contractors.
• Participates in current internal audit processes.
• Updates, creates and modifies standard documentation in compliance with the QMS in response to external factors (including, but not limited to, customer complaints and standards) and measuring devices.
• Tracks, trends and communicates data with regards to customer complaints and measuring gauges.

Conocimientos

LEAN principles

Microsoft Office

Strong communication

Root cause analysis

Corrective actions

Herramientas

Plex

Descripción del empleo

Eagle Performance Plastics is seeking a dedicated Quality Specialist to join our Wisconsin team. This role focuses on responding to customer complaints, managing inspection documents, and maintaining measurement gauges to support ISO standards and our QMS.

You will collaborate with the quality manager and cross-functional teams, perform root cause analyses, prepare PPAPs/FAIs, and ensure documentation stays current with customer requirements and internal procedures.