Quality- Shift Coordinator 2

RRD Company; Durham, Northern (NC, KY); Hybrid; USD 33,000 - 49,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Disability insurance

Life insurance

Parental leave

Tuition assistance

Employee discounts

Job summary

RRD Company in Durham, NC is seeking a Production Auditor/Trainer to guide employees, audit processes, and verify production specifications meet quality standards. The role emphasizes safety, policy adherence, and cross-department coordination.

You will inspect shipments, approve machine setups, contribute to continuous improvement, and train new staff. You should have a High School Diploma/GED and at least 2 years in manufacturing, with solid MS Office skills.

Qualifications

• High School Diploma or GED preferred.
• 2 or more years of experience in a manufacturing/operations environment.
• Able to apply policies, procedures, regulations, and program objectives.
• Proficient knowledge of technology including computers and software programs (MS Office, Mac Word, spreadsheets).
• Excellent oral and written communication across departments.
• Strong organizational skills to manage deadlines and workload.

Responsibilities

• Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met.
• Maintain positive and effective relationships with employees; direct them to the appropriate manager for policy questions.
• Ensure compliance with safety regulations, quality standards, policies and procedures; report problems to management.
• Inspect products and/or shipments to verify conformance to specifications.
• Review and approve machine setups, production samples, and/or shipments as necessary.
• Identify and report opportunities for continual improvement.
• Attend production meetings and coordinate production activities with other departments.
• Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood.

Skills

Communication skills

Organizational skills

Safety awareness

Education

High School Diploma or GED

Tools

MS Office

Mac Word

Spreadsheets

Job description

• Air Force MOS: 2S0X1:Material Management
• Marine MOS: 3043:Supply Administration & Operations Specialist
• Compensation: USD 49920 - USD 56160 - hourly

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

• Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met.
• Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions.
• Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management
• Inspect products and/or shipments to verify conformance to specifications
• Review and approve machine set ups, production samples, and/or shipments as necessary
• Identify and report opportunities for continual improvement
• When necessary, attend production meetings and/or confer with other departments to coordinate production activities
• Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood.
• Ensure the “Quality Policy and Objectives” are understood and achieved
• May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy
• May update and maintain shift schedules in the time and attendance system, as well as enter attendance transactions

Qualifications

• High School Diploma or GED preferred
• 2 or more years of experience in a manufacturing/operations environment
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
• Must have proficient knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully
• Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments
• Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
• Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages
• Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

Additional Information

All your information will be kept confidential according to EEO guidelines.

Thesalary range for this role at the noted RRD location is $24.00 - $35.88 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs.Typically, roles follow step progressions to a target rate or set increments over time.

Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand-by pay.

• medical, dental, and vision coverage
• paid time off
• disability insurance
• 401(k) with company match
• life insurance and other voluntary supplemental insurance coverages
• parental leave
• adoption assistance
• tuition assistance
• employer/partner discounts

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.