Shift Coordinator Fulfillment Lead

RRD; Buffalo Grove (IL); On-site; USD 25,898 - 36,575; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision coverage

Paid time off

Disability insurance

401(k) with company match

Life insurance

Tuition assistance

Employee discounts

Job summary

RRD is seeking a production-oriented professional in Buffalo Grove, IL to guide employees and ensure production standards are met. You will audit processes, supervise staff, and help maintain safety and quality across operations.

Responsibilities include inspecting shipments, approving samples, and supporting continuous improvement efforts. The role requires basic computer skills and strong organization, with lifting up to 50 pounds as part of daily tasks.

Qualifications

• High School Diploma or GED preferred.
• 1+ years of manufacturing/operations experience.
• Follow policies, procedures, safety regs and program objectives.
• May oversee junior staff and audit work for accuracy.
• Basic computer knowledge and MS Office proficiency.
• Communicate effectively across departments.
• Strong organizational skills and deadline management.
• Able to lift up to 50 pounds.

Responsibilities

• Provide instruction and guidance to employees and audit work processes to confirm production specifications are met.
• Maintain positive relationships with employees and direct them to the appropriate manager.
• Ensure safety, quality standards, and procedures are followed; report hazards.
• Inspect products/shipments to verify conformance to specifications.
• Review and approve production samples and shipments as needed.
• Assist management with Continuous Improvement initiatives.
• Maintain records; compile standard reports and perform clerical tasks.
• Attend production meetings and coordinate with other departments.
• Coordinate or perform training for new employees, contract workers, and guests.

Skills

Oral & written communication

Organizational skills

Attention to deadlines

Team supervision

Safety awareness

Physical stamina

Education

High School Diploma or GED

Tools

MS Office

Job description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

• Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met
• Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions
• Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management
• Inspect products and/or shipments to verify conformance to specifications
• Review and approve production samples, and/or shipments as necessary
• Assist management with implementation of “Continuous Improvement” initiatives
• Maintain records; compile standard reports, file, tabulate, and perform routine clerical tasks
• When necessary, attend production meetings and/or confer with other departments to coordinate production activities
• Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood

Qualifications

• High School Diploma or GED preferred
• 1 or more years of experience in a manufacturing/operations environment
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
• May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy.
• Must have basic knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully
• Must have adequate oral and written communication skills to communicate effectively across departments when completing assignments
• Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
• Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages
• Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

Additional Information

All your information will be kept confidential according to EEO guidelines.

The salary range for this role at the noted RRD location is $18.80 - $26.55/ hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include [a sign-on bonus of $XXXX,] overtime, shift differential, call‑in, and/or stand‑by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an EEO/AA including Vets and Disabled Employer

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre‑employment background and drug screen.