Quality- Shift Coordinator 2

RR Donnelley & Sons; Durham (NC); On-site; USD 33,000 - 49,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

401(k) with company match

Life insurance

Parental leave

Tuition assistance

Adoption assistance

Employer discounts

Disability insurance

Job summary

RR Donnelley & Sons in North Carolina is seeking a manufacturing/operations associate to guide employees, audit processes, and ensure production specifications are met.

You will maintain positive relationships across teams, enforce safety and quality standards, inspect shipments, approve setups, drive continuous improvement, coordinate training, and support shift scheduling while upholding policy and objectives.

Qualifications

• High School Diploma or GED preferred.
• 2+ years in a manufacturing/operations environment.
• Proficient with MS Office, MAC word processing, spreadsheets.
• Excellent oral and written communication across departments.
• Strong organizational skills and ability to meet deadlines.

Responsibilities

• Provide instruction and guidance to employees and audit work processes to confirm production specifications are met.
• Maintain positive and effective relationships with employees; direct to appropriate manager for policy questions.
• Ensure compliance with safety regulations, quality standards, policies, and procedures; report problems.
• Inspect products and shipments to verify conformance to specifications.
• Review and approve machine setups, production samples, and shipments as necessary.
• Identify and report opportunities for continual improvement.
• Attend production meetings and coordinate production activities with other departments.
• Coordinate or perform training for new employees, contract workers, and guests.
• Ensure the Quality Policy and Objectives are understood and achieved.
• May oversee junior staff work and review/audit for accuracy.
• May update and maintain shift schedules in time/attendance systems.

Skills

Communication skills

Organizational skills

Time management

Education

High School Diploma or GED

Tools

MS Office

MAC word processing

Job description

life insurance, parental leave, paid time off, tuition assistance, 401(k)

Aug 30, 2026

Company Description

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

Job Description

• Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met.
• Maintain positive and effective relationships with employees. Direct employees to the appropriate manager regarding policy questions.
• Ensure compliance with all safety regulations, quality standard, policies and procedures. Report any problems, potential problems, hazardous situations to management
• Inspect products and/or shipments to verify conformance to specifications
• Review and approve machine set ups, production samples, and/or shipments as necessary
• Identify and report opportunities for continual improvement
• When necessary, attend production meetings and/or confer with other departments to coordinate production activities
• Coordinate or perform training for new employees, contract workers, and/or guests to ensure safety, quality, and production requirements are understood.
• Ensure the "Quality Policy and Objectives" are understood and achieved
• May provide oversight of work conducted by junior-level staff and/or review/audit work for accuracy
• May update and maintain shift schedules in the time and attendance system, as well as enter attendance transactions

Qualifications

• High School Diploma or GED preferred
• 2 or more years of experience in a manufacturing/operations environment
• Able to consistently apply applicable policies, procedures, regulations, and program objectives when carrying out the duties of the job
• Must have proficient knowledge of technology including computers and software programs such as MS Office, MAC word processing, spreadsheets, or other programs specific to the job in order to complete job duties successfully
• Must have excellent oral and written communication skills to communicate effectively across departments when completing assignments
• Must have strong organizational skills with the ability to manage deadlines and prioritize workload and make adjustments to meet business needs
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and rarely lift in excess of 50 pounds
• Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percentages
• Must be able to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues

Additional Information

All your information will be kept confidential according to EEO guidelines.

Thesalary range for this role at the noted RRD location is $24.00 - $35.88 / hour. Starting pay decisions are determined based on multiple factors including but not limited to relevant education, qualifications, skills, experience, certifications, proficiency, performance, shift, location, and other business needs.Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include overtime, shift differential, call-in, and/or stand‑by pay. RRD's benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre‑employment background and drug screen.