Quality Service Technician

Ingersoll Rand; Springfield (MO); On-site; USD 42,000 - 52,000; Full time

Job summary

Ingersoll Rand is seeking a Quality Service Technician to perform repair and service work at our Service Center or at customer locations, supporting our value and brand. The role emphasizes hands-on mechanical tasks, adherence to SOPs, safety, and accurate SAP record-keeping while delivering efficient and reliable service to customers in a fast-paced environment.

Applicants should have mechanical aptitude, the ability to read technical instructions, and experience with cleaning and maintenance

Qualifications

• Mechanical aptitude and ability to work with mechanical systems.
• Ability to read and interpret measurement devices.
• Attention to detail and ability to follow standardized processes.
• Experience with SAP for labor recording is a plus.

Responsibilities

• Degrease and prepare parts using approved cleaning solutions, solvents, and equipment.
• Perform work in accordance with established Standard Work (SOPs).
• Participate in corrective and preventative actions.
• Safety minded and uphold all requirements.
• Operate cleaning machines (water tank, rinse off tank).
• Maintain cleanliness and organization of the cleaning area.
• Follow SOPs with correct dwell times, temperatures, and concentrations for cleaning solutions.
• Use hand tools and air-powered tools and ensure proper maintenance.
• Record labor for production orders in SAP.

Skills

Mechanical aptitude

Safety awareness

Attention to detail

Reading measurement devices

Tools

SAP

Job description

Quality Service Technician

Ingersoll Rand is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Summary of Position

Responsible for delivering repair and service work at the Service Center and/or at Customer Location that reinforces Value, Vision and Brand. Work with customers and potential customers to present creative service and repair solutions.

Essential Duties and Responsibilities

• Degrease, and prepare parts using approved cleaning solutions, solvents, and equipment
• Perform work in accordance with established Standard Work
• Participate in corrective and preventative actions
• Safety minded and upheld all requirements
• Other assigned duties according to business needs
• Ensure effective and efficient cleaning of oil passages, bolt holes etc.
• Perform a visual inspection of parts after cleaning to ensure no major defects (pitting, rubbing marks, fretting etc.)
• Operate cleaning machines such as water tank and rinse off tank.
• Maintain cleanliness and organization of the cleaning area
• Follow standardized work instructions (SOPs), maintain correct dwell times, temperatures, and concentrations for cleaning solutions.
• Ability to operate hand tools and air-powered tools and ensure they are properly maintained.
• Use SAP to record labor for production orders.

Desired

• Mechanical aptitude
• Understand how to read and choose measurement devices
• Ability to read basic work instructions, SDS and labels
• Attention to detail and ability to follow standardized processes
• SAP experience

Required

• Employees are required to be respirator certified.
• PPE training (gloves, eye/face protection, aprons etc.)
• Hoist operation

Working Conditions & Physical Factors

• Ability to lift 40 lbs. repetitive
• Ability to stand for long periods of time, use hands to grasp, handle, or feel; walk; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk or hear.
• Exposed to moving mechanical parts, machining oils/coolants from handling coated parts and to coolant/oil mists which are below OSHA's permissible levels of exposure.
• Noise level could be loud due to the different machinery being operated (i.e. forklifts, hand tools, machines in other departments) and the testing that occurs.
• Normal noise exposure in the areas exposed to could range from 75-87 dBA; hearing protection is optional in these areas.
• Willing to work in varying shop temperatures and humidity conditions.
• Exposed to a dirty environment on a day-to-day basis.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com.