Quality & Regulatory Lead — Compliance Ops & Audit Readiness

Cencora; Lockbourne (OH); On-site; USD 32,000 - 46,000; Full time

Job summary

Cencora is seeking a detail-oriented Compliance Operations Specialist to support daily risk and control activities across document intake, review, and recordkeeping in the US. You will coordinate audits, prepare logs, and ensure accurate reconciliations within a regulated environment.

This full-time role includes escalation of complex cases, process improvement, and collaboration with cross-functional teams to strengthen controls and compliance in our AmerisourceBergen-based distribution

Qualifications

• 3+ years of experience in compliance operations, monitoring, or internal controls in a regulated environment.
• Education: High School Diploma/GED or equivalent.
• Certifications in compliance or audit preferred.

Responsibilities

• Coordinates daily compliance operations across document intake, review, and recordkeeping.
• Owns preparation and accuracy of audit-ready records, logs, and reconciliations; corrects discrepancies.
• Explains practices and policies to align stakeholders; prepares manager-ready summaries with status and options.
• Acts as first-line escalation for complex cases; triage, resolve, or document with evidence.
• Leads day-of operations including task assignment, queue monitoring, and quality checks.
• Diagnoses recurring errors and cycle-time delays; updates workflows and checklists to address gaps.
• Pilots small automations or tooling enhancements; documents outcomes and measures impact.

Skills

Compliance certifications

Regulatory knowledge

Audit experience

Education

High School Diploma/GED

Job description

Cencora is seeking a detail-oriented Compliance Operations Specialist to support daily risk and control activities across document intake, review, and recordkeeping in the US. You will coordinate audits, prepare logs, and ensure accurate reconciliations within a regulated environment.

This full-time role includes escalation of complex cases, process improvement, and collaboration with cross-functional teams to strengthen controls and compliance in our AmerisourceBergen-based distribution