Quality (QMS) & Production Engineer

Ledgent Technology; Torrance (CA); On-site; USD 75,000 - 83,000; Full time

Benefits offered by this job

9% bonus

Job summary

Ledgent Technology is assisting a client in Torrance, CA with hiring a Quality Control & Production Engineer to work daily onsite. The role focuses on quality compliance, production planning, and continuous improvement across ISO 9001 standards, regulatory requirements, and customer specifications.

You will report to the Technical Support Manager and Engineering Manager, participate in audits, manage the QMS, support export/import compliance, and drive data-driven quality metrics.

Qualifications

• Bachelor's Degree in Engineering or related fields.
• Minimum 3 years of related experience.
• Excellent written and verbal communication skills.

Responsibilities

• Function as the Quality Management Representative for the quality system and ensure ISO9000 compliance.
• Formulate and maintain quality objectives with Operations & Sales.
• Coordinate USA Operations quality alerts and annual audits.
• Investigate and handle customer requests and complaints regarding quality.
• Mine data; develop metrics and reports on quality performance.
• Manage and promote quality management programs.
• Develop and manage vendor control program; qualification and performance evaluation.
• Review and improve document control system.
• Promote Operations safety programs and maintain safe working environment.
• Manage tariff classifications and submission of 10+2 Importer Security Filing.
• Administer export compliance for international orders.
• Collaborate with Customs Broker and International Carriers.
• Coordinate product safety inspections with UL.
• Respond to inquiries on quality surveys, RoHS, country of origin, HTS, etc.
• Research regulatory/compliance to support customers.
• Manage and perform RMA process and analyze results.
• Design and establish assembling process.
• Supervise manufacturing processes for safe, efficient work.
• Liaise with engineers to improve production, costs, and labor.
• Diagnose production line problems and provide improvements/training.
• Establish safety procedures to protect workers and reduce carbon footprint.

Skills

Microsoft 365

ISO 9001

Quality Management System

Regulatory Compliance

Six Sigma

Education

Bachelor's Degree in Engineering or related fields

Job description

We are assisting a client in Torrance, CA with hiring a Quality Control & Production Engineer, to work daily onsite. No 3rd party candidates can be considered.

Reports to: Technical Support Manager and Engineering Manager and/or Engineering Supervisor

Primary Duty:

Working in a team environment, plan, monitor and direct activities related with the quality and compliance and continuous improvement of the following: Quality Standards, Company Safety Regulations, Environmental Regulations, Import & Export Regulations, Various Government Regulations (Federal, State, County and City), and Specific Customer Regulatory Requirements. Plan, monitor and direct activities related with production management and planning following Production Standards.

• Salary: $75,000 - $82,500, 9% bonus, non-exempt
• We're looking for experience in: Microsoft 365, ISO 9001, Quality Management System, Regulatory Compliance, Six Sigma
• Daily work: supporting certificate inquires, regulatory compliance, HTS import/export control, quality customer support, certificate of conformances, first articles.
• Training will be: 1 month of product training and 2 - 3 months of quality engineering training

Essential Job Functions:

• Function as the Quality Management Representative for the quality system. Ensure the compliance of all functions per ISO9000, representing management during surveillance audits, promoting awareness of customer requirements, preparing & maintaining the QMS documents, initiating necessary corrective and preventive actions;
• Formulate and maintain quality objectives and coordinates the achievement of the objectives with Operations & Sales;
• Participate in and respond to annual audit requirements generated by Quality audit teams and

communicating with Quality Department in Japan, regarding quality issues;

• Coordinate within USA Operations for quality alerts originating from Japan and USA factories;
• Investigate and handles customer requests and complaints regarding quality;
• Mine data & develop metrics, graphs, analysis charts to measure and report the company's quality performance and other areas requiring management by facts or data;
• Manage, promote, continue improving quality management programs;
• Develop and manage the vendor control program through vendor qualification, performance evaluation & issue resolutions;
• Regularly review and improve the document control system;
• Responsible for management and promotion of Operations safety programs, ensuring safe working environment and communication of potential hazards;
• Manage the correct tariff classification codes of all OM products and responsible for the timely submission of 10+2 Importer Security Filing;
• Administer the export compliance requirements applicable to international order shipments;
• Collaborate with Customs Broker, International Carriers, etc. for any import or export issues needing resolutions;
• Maintain the UL Follow up procedure(FUS) and coordinate product safety inspections with UL;
• Respond to various customer inquiries regarding quality surveys, environment (RoHS), country of origin, product tariff classifications(HTS), etc;
• Research on regional, national, and internal Compliance and Regulatory for the company products in order to support customers;
• Manage and perform RMA process, analyze inspection results, and report to involved departments.
• Design and establish assembling process;
• Supervising the manufacturing processes, ensuring quality work is done in a safe and efficient manner;
• Liaising with other engineers to develop plans to improve production, costs, and labor required;
• Diagnosing problems in the production line, providing recommendations for improvements, and necessary training;
• Establishing safety procedures and protocols that take the workers' well-being into account, and that also minimize the carbon footprint.

Requirements:

• Bachelor's Degree in Engineering or related fields;
• Minimum 3 years of related experience;
• Excellent written and verbal communication skills;

We are assisting a client in Torrance, CA with hiring a Quality Control & Production Engineer, to work daily onsite. No 3rd party candidates can be considered.

Reports to: Technical Support Manager and Engineering Manager and/or Engineering Supervisor

Primary Duty:

Working in a team environment, plan, monitor and direct activities related with the quality and compliance and continuous improvement of the following: Quality Standards, Company Safety Regulations, Environmental Regulations, Import & Export Regulations, Various Government Regulations (Federal, State, County and City), and Specific Customer Regulatory Requirements. Plan, monitor and direct activities related with production management and planning following Production Standards.

• Salary: $75,000 - $82,500, 9% bonus, non-exempt
• We're looking for experience in: Microsoft 365, ISO 9001, Quality Management System, Regulatory Compliance, Six Sigma
• Schedule: 8:00 AM - 5:00 PM, 1 hour lunch
• Occasional travel required
• Daily work: supporting certificate inquires, regulatory compliance, HTS import/export control, quality customer support, certificate of conformances, first articles.
• Training will be: 1 month of product training and 2 - 3 months of quality engineering training

Essential Job Functions:

• Function as the Quality Management Representative for the quality system. Ensure the compliance of all functions per ISO9000, representing management during surveillance audits, promoting awareness of customer requirements, preparing & maintaining the QMS documents, initiating necessary corrective and preventive actions;
• Formulate and maintain quality objectives and coordinates the achievement of the objectives with Operations & Sales;
• Participate in and respond to annual audit requirements generated by Quality audit teams and

communicating with Quality Department in Japan, regarding quality issues;

• Coordinate within USA Operations for quality alerts originating from Japan and USA factories;
• Investigate and handles customer requests and complaints regarding quality;
• Mine data & develop metrics, graphs, analysis charts to measure and report the company's quality performance and other areas requiring management by facts or data;
• Manage, promote, continue improving quality management programs;
• Develop and manage the vendor control program through vendor qualification, performance evaluation & issue resolutions;
• Regularly review and improve the document control system;
• Responsible for management and promotion of Operations safety programs, ensuring safe working environment and communication of potential hazards;
• Manage the correct tariff classification codes of all OM products and responsible for the timely submission of 10+2 Importer Security Filing;
• Administer the export compliance requirements applicable to international order shipments;
• Collaborate with Customs Broker, International Carriers, etc. for any import or export issues needing resolutions;
• Maintain the UL Follow up procedure(FUS) and coordinate product safety inspections with UL;
• Respond to various customer inquiries regarding quality surveys, environment (RoHS), country of origin, product tariff classifications(HTS), etc;
• Research on regional, national, and internal Compliance and Regulatory for the company products in order to support customers;
• Manage and perform RMA process, analyze inspection results, and report to involved departments.
• Design and establish assembling process;
• Supervising the manufacturing processes, ensuring quality work is done in a safe and efficient manner;
• Liaising with other engineers to develop plans to improve production, costs, and labor required;
• Diagnosing problems in the production line, providing recommendations for improvements, and necessary training;
• Establishing safety procedures and protocols that take the workers' well-being into account, and that also minimize the carbon footprint.

Requirements:

• Bachelor's Degree in Engineering or related fields;
• Minimum 3 years of related experience;
• Excellent written and verbal communication skills;

Desired Skills and Experience

Microsoft 365, ISO 9001, Quality Management System, Regulatory Compliance, Six Sigma

Daily work: supporting certificate inquires, regulatory compliance, HTS import/export control, quality customer support, certificate of conformances, first articles. Training will be: 1 month of product training and 2 - 3 months of quality engineering training

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.