We are seeking a Quality Engineer to join a client in Milpitas, CA. This is a full-time, direct hire position. The role is 100% onsite. This is a day shift position.
The Quality Engineer is responsible for driving product and process quality across contract manufacturing operations, ensuring compliance with customer requirements, industry standards, and quality management system expectations. This role partners closely with Manufacturing, Engineering, Supply Chain, and Customer teams to support new product introductions (NPI), address quality concerns, implement effective corrective actions, and drive continuous improvement initiatives that enhance operational performance and customer satisfaction.
Key Responsibilities
- Support production and NPI activities to ensure product quality, manufacturing readiness, and successful customer outcomes.
- Lead investigations of internal, supplier, and customer quality issues using structured problem-solving methodologies such as 8D, 5 Why Analysis, Fishbone Diagrams, and Failure Analysis techniques.
- Drive corrective and preventive actions (CAPA), ensuring timely implementation and verification of effectiveness.
- Analyze and monitor key quality performance indicators, including First Pass Yield (FPY), Defective Parts Per Million (DPPM), scrap, rework, process capability (Cp/Cpk), and customer quality metrics.
- Support customer complaint investigations, Return Material Authorizations (RMAs), quality reviews, and corrective action responses.
- Develop, maintain, and improve quality documentation including inspection standards, control plans, work instructions, and quality procedures.
- Partner with Manufacturing, Process Engineering, Test Engineering, Supply Chain, and customers to resolve quality issues and implement sustainable process improvements.
- Conduct process audits, product audits, and compliance assessments to ensure adherence to quality system requirements.
- Support supplier quality improvement initiatives and supplier corrective action activities as required.
- Participate in continuous improvement projects focused on quality, efficiency, cost reduction, and customer satisfaction.
- Ensure compliance with applicable quality standards and customer requirements, including ISO 9001, IATF 16949, IPC-A-610, and J-STD-001.
Required Qualifications
- Bachelor's degree in Quality Engineering, Electronics Engineering, Manufacturing Engineering, Industrial Engineering, or a related technical discipline.
- Minimum 5 years of Quality Engineering experience within an Electronics Manufacturing Services (EMS), contract manufacturing, or electronics production environment.
- Experience supporting PCBA, box build, electronic assembly, or high-volume manufacturing operations.
- Strong knowledge of Quality Management System (QMS) principles and quality tools, including:
- Statistical Process Control (SPC)
- Measurement System Analysis (MSA)
- Failure Modes and Effects Analysis (FMEA)
- Control Plans
- Corrective and Preventive Action (CAPA)
- Root Cause Analysis methodologies
- Ability to read and interpret engineering drawings, schematics, specifications, and customer requirements.
- Experience using data analysis and statistical tools such as Minitab, Excel, or equivalent software.
- Strong analytical, problem-solving, organizational, and project management skills.
- Excellent verbal and written communication skills, with the ability to effectively collaborate across all organizational levels.
Preferred Qualifications
- ASQ Certified Quality Engineer (CQE) or related quality certification.
- Lean Six Sigma Green Belt or Black Belt certification.
- Experience working directly with customers in an EMS or contract manufacturing environment.
- Familiarity with ISO 13485, AS9100, or other regulated industry quality standards.
- Experience supporting supplier quality management and supplier development activities.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.