Quality & QMS Lead — ISO 9001 & Continuous Improvement

Norres Baggerman Group | North America; South Bend (IN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Life insurance

Disability insurance

Parental leave

PTO

Holidays

Wellness resources

Job summary

Norres Baggerman seeks a Quality & QMS Coordinator to lead our ISO 9001:2015 Quality Management System and partner with production to improve product quality. You will drive continuous improvement, solve problems on the shop floor and in documentation, and lead audits and corrective actions.

You will train staff, track quality KPIs, and work with teams to ensure compliance with standards while supporting management reviews and calibration records.

Qualifications

• 3–5 years of manufacturing quality or quality systems experience.
• Working knowledge of ISO 9001:2015.
• Strong problem-solving and root cause analysis skills.
• Excellent communication and organizational abilities.
• Comfortable on the production floor and in an office environment.

Responsibilities

• Maintain and improve our ISO 9001:2015 Quality Management System.
• Perform product inspections and ensure compliance with quality standards.
• Lead corrective actions and root cause investigations.
• Coordinate internal audits, document control, and calibration records.
• Track quality KPIs and support management reviews.
• Train employees in quality standards and partner with production to improve processes.

Skills

Quality systems

Root cause analysis

Problem solving

Communication

Organizational skills

Job description

Norres Baggerman seeks a Quality & QMS Coordinator to lead our ISO 9001:2015 Quality Management System and partner with production to improve product quality. You will drive continuous improvement, solve problems on the shop floor and in documentation, and lead audits and corrective actions.

You will train staff, track quality KPIs, and work with teams to ensure compliance with standards while supporting management reviews and calibration records.