Quality Programs Lead - Lean, Data-Driven Improvement

HP Inc.; Spring (TX); On-site; USD 111,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Long term/short term disability

Employee assistance program

Flexible spending account

Life insurance

Generous time off policies

4-12 weeks fully paid parental leave

11 paid holidays

Additional flexible paid vacation and

sick leave

Job summary

HP, Inc. is seeking a Quality 3LS Program Manager to lead a scalable quality program across multiple teams. You will develop schedules, budgets, and resource plans while guiding process roadmaps and enabling focused improvements.

Expect collaboration with internal partners and stakeholders to resolve issues and drive customer-focused outcomes. The role emphasizes data analysis to identify trends, root causes, and lessons learned, with mentoring to grow junior staff and expand quality culture

Qualifications

• Four-year or graduate degree in Quality Management, Business Admin, Engineering, Computer Sciences, or related field.
• 4–7 years of experience in project/program management, quality, or lean six sigma, or an advanced degree with 3–5 years experience.

Responsibilities

• Manages and leads a program involving one or more functions and project teams to promote quality culture and drive the quality improvement process.
• Develops schedules, budgets, resource plans, and other support requirements for assigned program.
• Influences process roadmap by providing feedback to implement solutions to issues on quality projects.
• Coordinates activities of project teams and partners; tracks progress and adjusts plans to meet requirements and schedules.
• Communicates program progress and escalations to stakeholders and collaborates to implement changes.
• Provides consultation on scalable system and process design to maximize efficiency and minimize errors.
• Collaborates to capture lessons learned for project and process improvements.
• Identifies, initiates, implements, and scales quality programs with minimal guidance.
• Provides guidance and mentoring to less-experienced staff.

Skills

Agile Methodology

Automation

Change Management

JIRA

Kanban Principles

Process Improvement

Project Management

Scrum (Software Development)

Education

Four-year or Graduate Degree in Quality Management/Engineering/Computer Sciences

Tools

JIRA

Kanban

Job description

HP, Inc. is seeking a Quality 3LS Program Manager to lead a scalable quality program across multiple teams. You will develop schedules, budgets, and resource plans while guiding process roadmaps and enabling focused improvements.

Expect collaboration with internal partners and stakeholders to resolve issues and drive customer-focused outcomes. The role emphasizes data analysis to identify trends, root causes, and lessons learned, with mentoring to grow junior staff and expand quality culture