Quality Program Manager

TD SYNNEX; North Las Vegas (NV); On-site; USD 84,000 - 118,000; Full time

Benefits offered by this job

Flexible Spending Account (FSA)

Health Savings Account (HSA)

401K with match

Tuition Reimbursement

Paid Holidays, Vacation & Sick Days

Perks at Work

LEAP Program

MyFlexPay

Job summary

Hyve Solutions in Las Vegas is seeking a Quality Program Manager to lead QMS, DFMEA, and NPI quality initiatives across development and production.

You will collaborate with engineering, manufacturing, and customers to drive CAPA, supplier quality, audits, and continuous improvement, ensuring ISO 9001 compliance and measurable quality improvements.

Qualifications

• Bachelor's degree in a technical field and 5+ years in quality/program management in manufacturing.
• Experience with QMS, CAPA, DFMEA/PFMEA, and root-cause analysis.
• Familiarity with ISO 9001 and quality auditing practices.

Responsibilities

• Lead quality planning and execution for NPI programs from concept to launch.
• Champion QMS, DFMEA, Lean principles, and continuous improvement.
• Drive quality metrics across products, processes, and testing activities.
• Identify risks early with cross-functional teams and implement mitigation.
• Lead CAPA investigations and timely containment/resolution.
• Monitor yields, defects, returns, and cost of quality.
• Facilitate quality reviews, audits, and customer escalations.
• Ensure ISO/compliance and drive process validations and readiness reviews.

Skills

Quality leadership

NPI program management

QMS

DFMEA

PFMEA

CAPA

Root cause analysis

Data analysis

ISO 9001

Cross-functional collaboration

Project management

Education

Bachelor's degree in Engineering, Manufacturing, Quality Management, or related technical discipline

Tools

Excel

Job description

Hyve Company OverviewHyve Solutions transforms complex engineering challenges into production reality for technology innovators building AI, cloud, and connected infrastructure. As a US-based manufacturing partner, the company rapidly delivers fast, agile execution through dep technical partnerships and co-innovation, and supply chain clarity. Hyve’s integrated ODM, CM, and SI capabilities eliminate vendor complexity while accelerating time-to-market with single-partner accountability from design through scale. The company co-innovates with deep engineering expertise, treating customer success as its own while building tomorrow's digital infrastructure.We are seeking an experienced Quality Program Manager to lead quality initiatives across new product introduction (NPI) and manufacturing operations at our Las Vegas facility. This role is ideal for a quality-focused leader who thrives in a fast-paced environment, excels at cross-functional collaboration, and is passionate about driving operational excellence, customer satisfaction, and continuous improvement.The Quality Program Manager will serve as a key liaison between customers, engineering, manufacturing, and quality teams to ensure quality requirements are effectively implemented, monitored, and improved throughout the product lifecycle.Key ResponsibilitiesLead quality planning and execution activities for New Product Introduction (NPI) programs from product concept through production launch and ramp.Champion the implementation and maintenance of Quality Management Systems (QMS), DFMEA methodologies, and Lean manufacturing principles.Drive quality standards, metrics, and continuous improvement initiatives across products, processes, manufacturing operations, and testing activities.Partner with engineering, manufacturing, and customer teams to identify quality risks early in the development cycle and implement effective mitigation strategies.Lead root cause analysis investigations and drive timely completion of containment, corrective, and preventive actions (CAPA).Establish and monitor key quality performance indicators, including yield, defect rates, customer returns, and cost of quality metrics.Facilitate customer quality reviews, audits, and escalations while ensuring timely resolution of quality concerns.Conduct process audits and identify opportunities to improve product quality, operational efficiency, and manufacturing effectiveness.Ensure compliance with ISO standards, customer requirements, and internal quality procedures.Drive continuous improvement efforts through data analysis, trend monitoring, and implementation of best practices.Collaborate with cross-functional teams to support product qualifications, process validation activities, and production readiness reviews.Communicate program status, quality risks, corrective action plans, and improvement initiatives to customers, leadership teams, and internal stakeholders.QualificationsBachelor's degree in Engineering, Manufacturing, Quality Management, or a related technical discipline.5+ years of experience in Quality Engineering, Quality Management, Program Management, or a related role within a manufacturing environment.5+ years of experience in electronics, server, storage, networking, or high-tech manufacturing preferred.Proven experience supporting New Product Introduction (NPI) and product lifecycle management activities.Strong understanding of Quality Management Systems (QMS), CAPA processes, and continuous improvement methodologies.Experience with DFMEA, PFMEA, control plans, root cause analysis, and corrective action processes.Working knowledge of ISO 9001 standards and quality auditing practices.Strong project management and organizational skills with the ability to manage multiple priorities simultaneously.Demonstrated ability to influence and collaborate across engineering, manufacturing, supply chain, and customer-facing teams.Excellent analytical, communication, presentation, and problem-solving skills.Proficiency in data analysis and reporting tools, including Microsoft Excel.ASQ certifications (CQE, CQM/OE, or related certifications) are a plus.Occasional travel may be required.Compensation: The anticipated salary for this position is $83,500 - $118,000 annually.Actual compensation will be determined based on experience, skills, qualifications, and business needs.What’s in it for youBenefit InsuranceFlexible Spending Account (FSA)Health Savings Account (HSA)Mental Health Care401K with matchPaid Holidays, Vacation & Sick DaysTuition ReimbursementPerks at WorkLEAP ProgramMyFlexPayWe are an Equal Opportunity Employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other legally protected status. We are committed to creating an inclusive environment for all employees.