Quality Process Owner

Gategroup Holding; Inwood (NY); On-site; USD 105,000 - 120,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Disability insurance

Health insurance

Paid time off

Vision insurance

Daily meals

Parking

Job summary

Gategroup Holding in New York, NY is seeking a Local Quality Process Owner to oversee and sustain quality initiatives at the unit level, aligning with global standards while tailoring practices to local needs.

The role reports to the General Manager and drives customer requirement fulfillment through monitoring, training, and cross-functional collaboration to boost performance and satisfaction.

Responsibilities

• Oversee that all agreed customer requirements are consistently met within the local operations.
• Coordinate efforts to uphold internal quality standards and specifications.

Job description

Job Summary

The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction.

Annual Salary Range:105-120k

Location: 30 Inip Dr, Inwood NY 11096

Benefits:

• 401(k)

• Dental insurance

• Disability insurance

• Health insurance

• Paid time off

• Vision insurance

• Daily meals

• Parking

Main Duties and Responsibilities

Quality Management and Adherence:

• Oversee that all agreed customer requirements are consistently met within the local operations.

• Coordinate efforts to uphold internal quality standards and specifications.