Quality & Process Improvement Specialist

Los Alamos National Laboratory; Los Alamos (NM); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Tuition assistance

Paid parental leave

Life and disability insurance

Flexible schedules

Relocation assistance

Job summary

Los Alamos National Laboratory is seeking an Operations Support Specialist 2 to assist with quality assurance, records management, and process-improvement initiatives within the Sigma Division. The role emphasizes documentation accuracy, compliance, and timely delivery of quality-focused operations support.

Responsibilities include supporting QA activities, documenting processes, and coordinating with stakeholders to resolve risks and gaps while maintaining a strong safety and security mindset.

Qualifications

• Experience supporting quality assurance, compliance, or process improvement for operations
• Strong understanding of quality assurance and records management
• Experience following established procedures and requirements
• Ability to identify documentation gaps or compliance risks and escalate as needed
• Strong attention to detail and organizational skills
• Clear written and verbal communication skills
• Proficiency with Microsoft 365
• Commitment to safety, security and compliance

Responsibilities

• Support quality assurance activities across Sigma Division
• Assist with execution and documentation of quality-related operational processes
• Support process improvement initiatives and program development
• Support operational effectiveness reviews and issues management actions
• Assist with the creation of documentation related to quality assurance, process improvement, and programmatic operations
• Maintain accurate records and documentation to support audits, assessments and compliance documents
• Coordinate with team members and stakeholders to support on-time, high-quality deliverables
• Identify and elevate risks, documentation gaps, or process inconsistencies
• Provide customer service and administrative operational support as needed

Skills

Quality assurance

Records management

Process documentation

Attention to detail

Communication skills

Safety and compliance

Education

Associate's Degree

Tools

Microsoft 365

Job description

Los Alamos National Laboratory is seeking an Operations Support Specialist 2 to assist with quality assurance, records management, and process-improvement initiatives within the Sigma Division. The role emphasizes documentation accuracy, compliance, and timely delivery of quality-focused operations support.

Responsibilities include supporting QA activities, documenting processes, and coordinating with stakeholders to resolve risks and gaps while maintaining a strong safety and security mindset.