Quality Operations Lead — Data-Driven Improvements

Wolters Kluwer; Dallas (TX); On-site; USD 48,000 - 81,000; Full time

Job summary

Wolters Kluwer in Dallas, TX seeks an Operational Quality Coordinator to conduct quality inspections and validations, develop QC strategies, and analyze data to drive strategic decisions. You will lead cross-functional quality projects and mentor junior team members to strengthen process improvements.

The role focuses on implementing advanced quality control measures, delivering training, and communicating with senior management about quality issues and solutions.

Responsibilities

• Oversee and conduct comprehensive quality inspections and validations.
• Develop and implement advanced quality control and improvement strategies.
• Analyze and interpret complex quality data for strategic decision-making.
• Lead cross-functional teams in quality audits and root cause analyses.
• Develop and deliver advanced quality training programs.
• Mentor and guide junior associates in quality processes.
• Communicate effectively with senior management on quality issues and solutions.
• Identify opportunities for operational and quality improvements.
• Manage complex quality projects from inception to completion.
• Ensure adherence to industry standards and regulations in quality management.

Skills

Quality inspections

Analytical skills

Project management

Mentorship

Regulatory knowledge

Job description

Wolters Kluwer in Dallas, TX seeks an Operational Quality Coordinator to conduct quality inspections and validations, develop QC strategies, and analyze data to drive strategic decisions. You will lead cross-functional quality projects and mentor junior team members to strengthen process improvements.

The role focuses on implementing advanced quality control measures, delivering training, and communicating with senior management about quality issues and solutions.